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May 2024 by Patricia Davis
Maia sharda and Ty were all a wonderful help . I found the living room set of my dreams!!!
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May 2024 by Gary Pearson
We recently sold our Baltimore rowhouse and moved into a Downtown apartment. As part of the transition we bought almost all new furniture at Regency for our apartment. We love the living room and bedroom suits and have received many compliments on how attractive they are.Maia was our salesperson and was fantastic!! She was so helpful with every detail and let us know exactly what to expect with the delivery. She has a wonderful personality and is a pleasure to deal with. You can't go wrong if she is working with you.
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May 2024 by Terraney Hightower
Great customer service! Aireil and Omair did everything in there power to help, be of service and to help me and my grandmother
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May 2024 by Joe Neal
Maia’s customer service skills were great. She was very patient and welcoming.
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April 2024 by Mary Crawford Noakes
Everytime I call the store no one never answer the phone. Was there in Dec. Purchased furniture was told will recieve in 6 to 8 weeks I waited exactly 2 and 1/2 months i was told waiting on chairs to come in. It's been 3 months now I haven't recieved a call yet from anyone at all. I'm very disappointed!!
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April 2024 by elishabartee
Ladaishiea Black did an amazing job….. thank you
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April 2024 by Cheryl Brown
Looking for a couch. Could not really make up our minds. Ladaishiea Black was so helpful and and informative on type and styles available. We were able to pick out couch and set up delivery for 3 days later. We are very pleased.
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March 2024 by Neha AK
absolute scammers. I was promised a price when I talked/messaged to the sales rep and when invoicing the price just doubled. I showed the conversation with the sales rep to the manager Maya but she just told me that the rep was new so she made a mistake. The price and the threshold shipping rates all were double. management needs to train their sales rep better and update them on changes on price and shipping charges. Absolutely a mismanaged store.
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March 2024 by Jade Moseley
Deja was super awesome assisting me and my mom as we looked for furniture at regency furniture. She gave us a great deal as well as great humor and conversation to help ease the tension of finding our dream couch. Definitely recommend her on your next adventure if you’re looking for furniture
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March 2024 by Dennis Bushee
Maia is incredible and really Great to work with
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March 2024 by Deborah Torsell
The associate was very helpful which made my decision to purchase easy. Ladaishiea Black.
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March 2024 by Rosalind Ridgeway-Simmons
Daisia was very helpful and very knowledgeable with everything. She was a pleasure to work with.
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February 2024 by Dena P.
I was looking for several items and the staff was very helpful. Ladaishiea Black was very patient as I contemplated my options. All of my questions were answered.
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February 2024 by Deasia Johnson
Mya was wonderful and helped us out tremendously we loved everything assistance she gave
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February 2024 by Lolit Gibb
Staff was pleased to answer questions and friendly