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May 2024 by Katie Miller
Stopped in on a Monday morning for a quick lab test. They accept walk ins but service is quicker with a scheduled appointment. Use the kiosk to check in. The service was quick and the phlebotomist was friendly. Waiting room was clean and large, plenty of seating.
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May 2024 by Maria Samaroo, Rasheed
The medical staff was helpful and compassionate. All my questions were answered explicitly, and I felt my samples were secured
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May 2024 by Stephanie Hale
One of your phlebotomists went out of her way to take care of me. I had a chemo date that would have to be changed. So she went ahead and took my STAT tests and called her carrier to please return to her facility to pick them up. I WAS so thankful for her extra attention to my needs.
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November 2023 by Alexa Clements
Quick and easy testing made an appointment for 730 was out of there by 745. Would definitely recommend for blood testing.
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October 2023 by SJ
Pros : fast and no need to waitCons : rude and unfriendly staffConclusion : if you are in rush, this place is good. Otherwise, wouldn't recommend.
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October 2023 by Soojin Im
Pros : fast and no need to waitCons : rude and unfriendly staffConclusion : if you are in rush, this place is good. Otherwise, wouldn't recommend.
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August 2023 by Kai E.
I came to this location while in town visiting family. There are no Quest Diagnostics near where I live. I needed to get blood work done for my insurance company, which they have a partnership with. In the past, I have gone to their clinic located in Dunwoody, GA, and have always had a pleasant experience there. This location was not as pleasant. So I arrived at 10:33 am and my appt was for 10:10am, so I was late. It was not a big deal because they take walk ins. I simply needed to make an appointment to ensure the location had my paperwork when i arrived. I walked into a completely empty room, and no patients at all were waiting. There were 4 women behind the window having a conversation. They glanced at me when I walked in, said nothing, and then went back to the conversation. I proceeded to go to the kiosk located right in front of the window and signed in. The computer allowed me to choose a walk-in appointment since I was late. The next available appt was 11am, but the computer said they would call me when they were able to. I sat down, and 15 minutes later, one of the women called my name, and I walked over to the window, giving her my insurance card and ID. Once everything was scanned, she called me to the back. My interaction with the woman was good. She was amicable and got straight to business. She did the exam and blood work with care, and I was in and out within 10 minutes. The exam room and the entire clinic seemed dirty. I could smell the bathroom just sitting in the room across from it. A little paint and bleach go a long way. It must have been a slow day because I did not see any patients at the facility during my entire visit. Overall, it was an ok experience. I was able to get what I needed done. If I lived in the area and needed to go back to Quest Diagnostics, I would probably choose another location.
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May 2023 by willie grant
The woman at the front desk with the braids gave me A+ service as soon as I walked in the door did my blood work pain free and made sure my paperwork was correct.. thank you so much..
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November 2022 by Bee Songstress
Their was no long wait office was very clean. I have very small rolling veins the tech was very professional compassionate and very good finding my vein I felt nothing for the 1st time ever. I really recommend this office.
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October 2022 by Eric McDonald
Scheduled an appointment. Showed up and the office was closed, no notification or cancellation from quest.
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September 2022 by Hill Brown
I usually don't have to many issues with this place. I would prefer going to Quest because they do a comparison of your tests over time and Labcorp does not. One issue I had was the front check in was telling me they didn't have space for me as a walk in, but there was like one customer in the whole place when I arrived. Someone needs to figure that issue out.I ended up with an order that was combined with 3 physicians. Jennifer listened to what I had to say, figured it out. You are right Jen you did earn your paycheck that day! She was polite the entire time and somehow managed to do my tests without having to stick me twice. I left pretty happy as a customer. Good job.
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August 2022 by Paula Uzoka
I came here to get a titer for school and I am not familiar with the system. I walked in with no appt but they saw me really quickly, which is the only good thing. After I checked in, the worker told me they don’t do tests without an referral or order form (it doesn’t say on the website). She told me to go to questdirect very nonchalantly, with no clear explanation of what to do. I sat down in the waiting room was searching for the test because I assumed it was straightforward. I could not find the test I needed on the site, but no one helped me; I ended up looking up a random test request site and it led me to labcorp, another subpar lab center. I was ignored till I asked where labcorp was and left. Another concern is the sanitary conditions, it feels counterintuitive to require masks but have loads of people touching the door handles while the inside is a warm and dirty environment ideal for infectious transmission, especially in the summer. They didn’t once offer any hand sanitizers or masks, or sanitize the door handles people touch as they come in and go. Judging from the state of healthcare, they’re probably overworked and undervalued but these services aren’t cheap and businesses should be held accountable for their operations.
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August 2022 by maryam zahid
Horrible. Inderstaffed. LONG wait time.
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June 2022 by MICHEL HILLARD
I am use to scheduling my appointments. I've been doing it for years. Now, the scheduling app is broken. It won't let me schedule. So, I have to walk in and take my chances. ?
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March 2022 by City Streetz
Staff not helpful at all...receptionist barely wanted to answer a question and waiting room was empty...rude and not professional here.
