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July 2024 by k
great selection of colors, very kind and wonderful staff! I had a medical emergency during my appointment but staff handled it very well, and my nails were still amazing afterward :)
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February 2024 by Barbara Bryant
I requested a regular pedicure and despite this, technician performed other treatments. I was charged $45 instead of regular price. Within 10 minutes of arriving home, the polish is smeared off. I didn't get gel because I don't like how it destroys my natural nails but I have never had regular polish literally smear off. Nails not cleansed of oils?
I don't appreciate being pushed to get more expensive treatments.
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December 2023 by Veronica Apodaca
Worst manicure ever. Bubbles in polish, uneven and over an hour after being done the polish still isn't fully dried.
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August 2023 by danny ely
Not a fan at all. tell me why i spent $90 for nails i don’t even like i asked for them to all polish because the french is see through they exactly told me “i should’ve got gel done” he was doing my nails and the girl did mine who was quite rude. never again
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August 2023 by Iris Mejia
Love them good service and clean space
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August 2023 by Penny Rollins
Used the polish DND where you have the match of toes and nails the nails I use the gel and the regular for my toes! Well to my shock the color for the toes was gray not purple! They tried to put colors on my toes that no where came close to the color in my nails! I proceeded to say well why don't you use the gel on my toes because it is the same color! He stated with his voice raised at me to come back tomorrow and they will change my color all together! I did not want another color! He then told me he was going to charge me for they gel with his voice raised! They started talking in their language like they always do when they talk about somebody I got very upset and started crying because I have to have surgery tomorrow on my shoulder and I had to deal with an inconsiderate merchant that had no remorse for his customer I have been a customer for 10 years but Kenny sold the business to this man! After his mother yelled at him he finally gave the same color to me but charged me anyway! The previous owner Kenny always took care of his customers not this guy! I will never go back there again after 10 years of being a loyal customer that man has ruined it for me and has got me so upset I cannot stop crying my husband doesn't even raise his voice at me like that! All the people that I know that go there STOP please! You go to the nail place to relax and unwind and to have someone treat you like that it make you so tense and start crying it's not worth it!Services: Nail polish changes
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June 2023 by Maya C.
I got my first-ever pedicure here a couple days ago! After researching for a bit, I saw a couple of reviewers on this page saying they got a great one for only $20, which is what attracted me initially. Predictably, the prices have gone up in the past 6 years, so I was informed that the lowest pedicure package from My Nail was $30. That's the lowest price I can find anywhere, so I thought... why not? My friend and I called ahead to confirm there was room for us both - when we arrived, there was only one other customer. We were escorted to massage chairs and seated. Both of our technicians asked us if the water was too hot and made sure we were comfortable throughout the service. My friend and I both chose the same $30 basic package. The experience was very relaxing overall (which is inherent to a pedicure, after all). I selected a light blue color polish and my friend just got a clear coat. The service included a soak, dead skin removal, hot towel, lotion, clipping/filing, sugar scrub on the legs and feet, and painting. We were done in about 30 minutes, and then I waited for about 10 more minutes in the waiting area with a tiny fan blowing on my freshly-painted nails. The only thing that threw me off was my male friend's nail tech charging $35 for some reason while mine was only $30. We both asked for the same package! A minor comment I have is that my feet don't feel as fresh and soft as I had expected. Again, I don't know the ins and outs of pedicures, but I feel like more dead skin could have been taken off my feet because they still feel pretty hard. The paint job is probably better than I could have done at home, though, and my nails are well-trimmed. Overall, my friend and I had a satisfactory first pedicure experience aside from the pricing confusion. Nothing spectacular, but nothing stopping us from coming again.
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October 2022 by Laurie hough
The owner is very nice great customer service always friendly great place to get your nails done..they do very good work..Service: Polish removal
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October 2022 by Iris M.
I love this salon very peaceful,no drama, smell good,clean very thing in nice and decor I been going here for 2 years. They are very nice and I am some what complicated but they always make sure am happy...I like the benefit that come with the price $$ .
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September 2022 by Eliza K.
‼‼‼‼‼DO NOT COME HERE!!! THEY DONE KNOW WHAT THEIR DOING!!!THEY WILL SCAM YOU FOR A ASS NAIL JOB!!!!!!! ‼‼‼‼‼ So I had recently started coming to catonsville more, and I was looking for a spot with good acrylics. Now im not a very picky person, I mainly get my nails done occasionally, but I do know when something isnt right. But recently I just wanted to get it done for the fun of it. When I looked at the reviews it had 3.5 stars, so I thought why not?! And it was about 35 for the nails and the guy who answered was generous. But sadly, thats the only thing thats keeping them strong. I set up an appointment and said I wanted a regular full set acrylic. Thank god im attentive, because he gave me gel colors instead of acrylic. And I know what your thinking, whats the difference?! Well, had I choose a gel color, he would have gave me the gel set without telling me which is 45$. He was aware I wanted a full set acrylic, I made it clear multiple times and we agreed on the price, but he was trying to trick me into getting gel instead of regular acrylic and had i not looked he would have set me up into getting that without telling me, when I made it fully aware on the phone and in person I wanted a regular. (Ive had this done to me before theyll have you choose a color thats only for gel to see if your smart enough to pay attention, ive ended up having to pay 50$ at one point for something i did not ask for when they were aware I wanted an acrylic)They didnt really have a wide variety of colors, so he basically chooses a color from the dip I had asked for and just makes it works i guess? I was thankful, but when he started the nail thats when things took a turn for the worse. He rushed my nails and you can tell so he could keep up with all the customers. He did not cut my natural nails down to add the acrylic, so now, the nail is basically peeling off. And I, a regular customer, shouldnt have to explain to a NAIL tech whats wrong with my nails. He was aware, if anything, when he made a mistake he would look up to see if i noticed, i didnt say anything because I wanted to see what HE would do. He acted as if nothing happened. He ignored the mistakes he did with my nails and took my silence for weakness. You see their aware of when they mess up and know they can do better, but they figure if you dont say anything it wouldnt matter. And I wouldnt be too trusting of a nail tech that is this sneaky, and I wouldnt want to go to a nail tech that treats its customers like gullible children. My nails were cut so short you wouldnt even know it wasnt mine. And they were cut badly, both of my thumbs are slanted like a landslide. This is ridiculous. And the nails are already starting to come off, I got these done a week ago and their already bad. It at least takes 2 1/5 weeks for nails to even start getting bad. every single nail is a different shape and size. I got one almond nail, one straight nail, and one coffin that i didnt even ask for, he just did it any type of way. And before my nails even dried he pressed me into paying early. I think it's because he knew once i seen them i wouldnt wanna pay for it. That was the worst most unprofessional nail job I've ever received. The only thing that saved them, was the fact that he was nice, had it not been for their positive attitude they would have been a one star. One of the nails on my fingers doesnt even fit the size of my natural nail. I understand that its hard with these pandemics to keep up with business, but any customer prefers quality over quantity. They would rather prefer their nails to be presentable and done, then just have them any type of way. People do not get their nails done to just have them there, it's because its supposed to make them look presentable. But how long would customers even keep coming if you cant even do a well enough job. A positive attitude is a good trait but its not everything. You need to do better, the guys who did my nails. You need to stop rushing, You need to take your time and make the nails look presentable.
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August 2022 by Gayle Ramsdell
Two years coming and just can't go anywhere and get such great service and friendly people. My go to place again today
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April 2022 by Dime
Hands downs my go to place. Ken takes great care of you. Ann is great at what she does too. And they open early which is a great accommodation. Never disappoints.Services: Pedicure
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April 2022 by Diamond M
Hands downs my go to place. Ken takes great care of you. Ann is great at what she does too. And they open early which is a great accommodation. Never disappoints.Services: Manicures
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April 2022 by claire bosley
Everyone is really nice and I’ve always left with great nails!Services: Manicures
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November 2021 by Diamond M.
Been going here for 2 years and always a good experience. They are professional and the guy is my favorite. He loves to converse and is friendly. He wants the best for your nails too.
