-
November 2020 by June Piper-Brandon
no cashiers this morning and employees not social distancing or wearing masks properly. Amber at customer service refused to serve me because I asked her to put her mask over her mouth and nose.
-
November 2020 by Joey C.
Selected curbside delivery to avoid contact for health reasons. Used in app checkin when arrived. 40 minutes later called the service desk and the rude person on the other end had no idea order was even placed. Terrible service in covid era. Will not return to this store ever.
-
July 2020 by Chris Cowles
Try the HD in Halethorpe across near Walmart. Once you figure out how to get there normally better customer service.
-
May 2020 by Tammy Bowers
This is the worst Home Depot I have ever been to. The store looks like a hurricane went through there. The isles are filled with junk and baskets/carts. I will not go back there ever.
-
November 2019 by Yolonda Allen
You can never find assistance and when you do they are rude. Next time I’ll go to Lowe’s. They smile, if you look confused
-
July 2019 by David S.
Just had a great experience and interaction. Had a bit of trouble finding something that was large and needed to help getting to register an car. Asked for the manager on duty and after a short wait Tammy found me and took great care of me all the way into the parking lot loading my car. She is a gem and hope her entire staff follows her example.
-
June 2019 by Nita P
Wonderful. Had to return the tree I brought.
-
June 2019 by T B.
I keep trying to give this home depot (Catonsville) a chance because it is close to my home but everytime i order from them I swear there is a problem. This time I ordered $500 worth of ceramic tile for my kitchen floor. On the day of pick-up, they tried to short us 2 bags of grout & the tile looked completely different...wth
-
June 2019 by Matthew H. Terry
Thanks to the ladies in the paint department who managed to perfectly match a paint color that was bought there in 1990.
-
May 2019 by Third Hawkins M.
I saw that someone gave them 4 stars...mom must be on crack.... the customer service sucks and the only reason they got 1 star is because this is a hot spot to pick up Hispanics looking for work outside homedepot. Just show up with a truck let em know what you need done and willing to pay and take em and boom. Job done.... better than home depot. I was gonna get a hot water heater and all they do is hire outside contractors who up their fee because I guess they gotta give home depot a finders fee.... I called the exact same company to do bgg the install and asked for a quote non home depot and they quoted me 150 less. Home depot is good for do it yaself projects but expect to be in line forever and at this location looking for someone to help you is like finding Tupac or biggie...
-
May 2019 by Jerome Ramsey
I LOVE THIS STORE AND THE WORKERS R VERY POLITE AND RESPECTFUL.
-
April 2019 by Tonya rode
They have a great selection of carpet treads for stairs.
-
April 2019 by Hiro P.
This is the worst home depot to which I've ever been. Customer service is awful. Tried to spend over $3000 on a set of french doors but nobody wanted to help me. I even made an appointment and still didn't get any help. Go to lansdowne or ellicot city instead.
-
February 2019 by Daniel F.
One of the worst stores I've been to. Between the lousy rude employees and the messy store I don't know why anyone wouldn't just go across the street to the Lowe's.
-
December 2018 by Abigail P.
I had an extremely difficult time finding any workers to help me. When I did, the response was to find someone else to assist me. Slow checkout at the lumber area. Overall annoying and stressful shopping.