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December 2023 by B.Scott Wxby
The dedicated and friendly professionals at the Catonsville shop were AMAZING!They worked seamlessly with my insurance company, were clear on what work likely needed to be accomplished and keep me informed and updated the entire time. Even though my insurance Co. was paying the bill, they treated me like a valued customer; accommodating my schedule and making sure I was 100% satisfied with the plan and final outcome.The best part of the experience were the EMPLOYEES who were clearly passionate about their work. Drew and his colleagues were so [rightfully] proud of their paint matching mastery (they mixed and tested three different batches of paint to make sure the color was perfect) they came out with their boss to admire their work one last time as I picked it up. ?They also finished in half the amount of time and Drew did a little detailing work on the wheels as a parting gift. I will always recommend their shop and, if misfortune visits me again, they will be the first ones I call.Services: Painting
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October 2023 by patty grim
I want to say Drew help me thru a crisis someone hit my car and left. i was really upset. I left my car at Gerber and a week later had it back good as new! they fixed the door and you would not believe it had ever been there. They wash and waxed and took care of a few scratches I had cause too. They were all very pleasant, helpful, and calming and handle my issues like theywere their owned. If you need repairs for your vehicles this isthe placed to go.\
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June 2023 by Kimberly Vance
Came here to get a estimate for body work for my car that was in a fender bender . Very nice, accomadating,, professional and kind .
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March 2023 by Bigger Goodwin
Awesome body shop very fast work top notch customer service I recommend for anyone in fender benderServices: Painting
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December 2022 by Alice Cocoros
They were fantastic! They did a great job, had great customer service, and got my car back to me early. I will definitely come back to this location if I need more work done.
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December 2022 by Sasha J
Mike was great, super friendly and fast. I will say I live in area an passed this place so many times not even noticing it. Even with GPS on I missed the small turn to get in. It’s a small hidden entrance to get in.
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December 2022 by Michael Fitch
Replaced a cracked windshield and recalibrated the forward camera safety system. Great service, no problems!
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July 2022 by karl burr
These people are very professional in my opinion. Fixed my car in less time than promised. Even helped me with an unrelated issue for free. Hopefully I'll never need them again but if I do I'll be taking my vehicle back to them.
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May 2022 by Uayvon Stallings-Berry
Staff was very polite and helpful. My vehicle was so dirty when I received it back with seasonal piling and birdpoop. A suggestion for better services: is to detail vehicles before given them back to your customers. The hard body work/repairs that your company guarantee would stand out better.
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February 2022 by Dimples Gary
Thus far the repair on my vehicle appears to be great and the repair was done timely. The ladies that work in the office are very polite and professional, however, they lack communication when it comes to updating you about your vehicle. Other then that I would highly recommend this place if your vehicle needs to be repaired.
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February 2022 by Bria Hardwick
They held my car for a week, they still have not given me an estimate. The reason they said that they held my car was due to my insurance not giving them information regarding the damage to my car. It turns out that my insurance had already given that information a couple of days prior. Then, they wanted me to come down to the shop to sign paper work which was not possible. They were supposed to scan the paperwork through email for me to sign which was yesterday. I called them back and the lady said "I forgot." So now I'm waiting for her to send my paperwork so that they can finally give me an estimate for my car. It will probably be another until I get my car back.
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December 2021 by Mary Clark -MLGCA-
DO NOT TAKE YOUR CAR HERE! I'm going to go to the Attorney General's Office, BBB and every where else I can to have this place investigated. They are taking advantage of my daughter to the point she could lose her job behind the length of time they've held her car! Crooks
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September 2021 by Nikki Henson
Great customer service!
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August 2021 by Mack McElhose
Replaced window. Did great.
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July 2021 by Roland Riggin
I want to there shop for a estimate I talked to a lady named Taylor she was very rude from the very beginning called my car a piece of sh.. and I'm wasting her time her words I don't have time for this p.o.s. my car is far from a p.o.s all I wanted was a front bumper on my 07honda Accord I told her in the very beginning I wanted to pay upfront I was speech less and very upset about my experience with this shop I couldn't believe she talks to paying customer like that very bad experience to say the least