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November 2024 by Denise James
As soon as I walked in the store, I noticed how clean it was and nice the workers was. It wasn't busy at all. I didn't have to wait in line long at all. Great store.
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October 2024 by Janet MacNab
I have never been disappointed with any member of your staff.
I am impressed that they are so helpful in helping me locating items that I need. You do a good job of training them.
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October 2024 by k1llas1
The pharmacy is a joke at best
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September 2024 by Ana-Maria Valenzuela
Worst customer service I have ever experienced and when told I would need to talk to a manager, I agreed and asked to do so. I was then told no manager on site so I asked when they would be there and they did not know. She turned and asked another person working there and she very rudely said "next week". Went back and they refuse to refund me for mistake they made - Amazing.
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September 2024 by Lady V
Sooo Location for me is everything, and it's also fairly new. BUT they have there moments when they don't seem to like their job or they rather give a tone and repeat themselves instead of more understanding. I am a Pharm tech as well and when I tell you back in my day we went above and beyond to make sure a patient received their meds.
Customer service was always a top priority.... and I would never tell a patient to call their Dr. .... knowing how much of an hassle that can be and knowing they are already probably have a tough time as it is if they seek medical attention. Where's the empathy.
The tech tells me to call the Dr. because their not gonna answer the phone for us .... as a tech ? why wouldn't they ..... Just sounds about LAZY .
So I called when I felt up to it .... Just for me to waste my time .... because the dr.s office said exaclty what I asked the Pharm tech to do ? . The drs said "Have them Call us " I'm right here by the phone waiting ???♀️? .... oh I'm just playing phone tag now ... because CVS phone at this location will not let you speak to someone directly ?
They lack compassion to work in health care ......
Because sick ppl don't need the long waits while yall hold pointless conversations..... then they don't want to ever have the drive throu open any more .... smdh
Yall need help or something ?
And not to mention ... the carpet is filthy.... that's the 1st thing I see when I walk in everytime ??
Location is all they really can offer me here..
And no one is greeting unlike a few other locations.
But all these lazy techs and long lines is ridiculous to me because I remember being a tech and we had a full staff ... atleast 4-5 and never waited unnecessarily!!
Long lines and attitudes .... that's what to expect at this Pharmacy..... and expect to wait even if the parking lot is empty. Even if you gave them more than an hour to come check on your rx .
Yea when your in pain Do Nobdy GOT Time to waste if I'm out of bed .
Take heed CVS ?
Pics coming soon .... oh and trust and believe I always give grace before I complain..... ?
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August 2024 by Rev. Anthony J Pogorelc PSS
The service was very good.
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August 2024 by Nylon Riot
Slow, rude, and no contact regarding issues from the facility.
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August 2024 by Maggie Noble
CVS on Wilkens avenue is awesome. The managers are very professional and friendly. Actually all the people that works there are very friendly. They greet you and always asking if you need assistance.
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July 2024 by Milagro Keyes
My Customer Service Rep was helpful and courteous.
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June 2024 by Weiwei Zhu
The middle eastern woman at the pharmacy counter is absolutely the most rude person. The drive through is a joke. they don't hear you speaking. This is the most terrible pharmacy. I would put zero star
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May 2024 by Cole
Great service from Miss Cindy ! Very knowledgeable and professional.
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April 2024 by nicole sanderlin
My experience was great. I was in and out of the store in less than five minutes. However, one of the items that I was looking for was out of stock. The cashier was very helpful and friendly.
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April 2024 by Thomas Brooks
They never answer their phone. Always 6 people there with a line and one register for pharmacy. Wish I hadn't transferred my RX's here!
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April 2024 by Bren Com
Rude pharmacists that shouldn’t even have the job. The lady with the hijab is the worst. Don’t come to this place for any reason.
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March 2024 by George Michael
This location is so unorganized and there's always an issue with getting your prescription.
I rec'd a message that my Rx was ready Mon.
I went Tues and was told I failed to pick it up and was returned to stock
It would be ready Wed.
I go Wed and no one could find it.
It's definitely time for me to move my prescriptions toanother location.
This place should close up.
