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August 2024 by angelen
Bring my car at 8am and said at 5pm I can get it. 5pm no one called me so I did and find out nit ready. And he said tomorrow which is today. I was checking on them from 2pm what’s the update of my car and until now 5pm it’s answering machine will keep saying busy but my friend was able to speak with them few min ago. What a crap is that? I already missed work today bcuz knowing I can get my car but if they can update me would be nice. Please be professional this is business!!!! No courtesy! If my friend able to speak to them what they do to my phone number? Bcuz I can’t call them. Not even a voicemail!
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August 2024 by Eugene Carter
Customer service was a 10/10! Richard was great. I would highly recommend this place, as well as Richard for any service needs.
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July 2024 by Julio JR
Bought my car here. I received a fair offer for my trade and a great price out the door. Wish every dealer was like this. 4 of 5 stars just because the process was a little lengthy but a great deal overall. Would buy again
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July 2024 by Chavon Williams
No one ever available to give me another service plan, short staffed for check-ins, wait time has increased for a oil change from 30 mins to 2 hrs. Now, I'm told there's no coffee (and they don't care). Can we bring Customer Service back!?!?!? ???
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June 2024 by mubarak kp
costumer services was horrible I'm done coming here
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April 2024 by Tina Correll
Had my car since December waiting on parts and picked it up today and it was filthy inside dirt all over my seats every where
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December 2023 by Sadie Roane
Serve was very good
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November 2023 by S L One
Courteous Knowledgeable Professional Customer Service, the Service Advisor are very attentive and keep you updated on diagnostic and/or repairs.
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November 2023 by JoAnn Tater
Everyone was kind, professional, and knowledgeable. They always make our repairs in a timely manner at a fair price!
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September 2023 by Pete M.
Apparently not much has changed since the Sargent review in 2020 with the problems with the Kris Carter, the individual in the Tags department. I have now been waiting over 3 months for my tags, of course the excuse was blaming Motor Vehicles. She now doesn't even respond to my requests for an update. That must be the MO of this dealership because Jordan Biniak, the New Car Sales Manager also has not responded to to my request for assistance. So much for that email that he sent 10 days after purchase thanking me and telling me to contact him if I have any questions.
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March 2023 by Tracy Gaither
I had a wonderful car buying experience at Antwerpen! The staff here are friendly and enthusiastic. The management and sales team work with you until get the vehicle and financing you are satisfied and comfortable with. Nathan and Jaden are the best! Wonderful management and team! Thanks! ?
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March 2023 by cedric barnes
They were great help in finding me a car even after I wasn't approved for my car of choice. Shout out Jasonte for providing me with my new means of transportation, I love it...
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February 2023 by Tenaya Hall
Had a wonderful experience. The sales manager Nathan went above and beyond to get me approved and with the best deal. His customer service was exceptional. If you’re ever looking to get a new vehicle go and ask for Nathan
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October 2022 by Giovanni Concepcion
I have faith that when this dealership is under the proper management they will start to excel at a rate of returning the happiness of customers when they walk in looking to buy a vehicle . Antwerpen should re-evaluate their privacy statements between them and the customers that walk in . There’s absolutely no reason on why a GM felt comfortable enough to announce my credit score in front of anyone that has nothing to do with my car sale process. The comfortability that some of these employees have is ridiculous . I deal with people and I do plenty sales but this location needs improvement
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September 2022 by Kelloggs
Service was horrible n l traded a good vehicle they messed up.
