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November 2024 by P Gooch
Excellent Customer Service. Young an was very courteous and had a beautiful smile. Not sure what jos name was?keep up the good work!
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November 2024 by Cyndi M
The service at this location is always superb. The staff are very friendly and they work very efficiently. I am especially pleased with the service Ama provides. She always smiles and is very welcoming.
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October 2024 by Nicole Simmons
This location is generally pretty good. They get people in & out- even when it’s extremely busy & the staff is friendly. Today I went in to do some returns & I waited in line for about 20 mins before I was 2nd in line to be served.
This random girl walked in the store, past every person in line & jumped in front of everyone with an Amazon return (like many of us had) and asked the worker to do her return. I spoke up & said hey, there’s a line & she said I just have something to scan & I replied, we all just have something to scan, I have an Amazon return too & so do others, but we all waited. There were at least 7 other people behind me and one lady in front of me & we were all waiting patiently. The worker asked her how many items did she have that needed to be scanned & returned & he let her skip us, why- I have no idea, maybe he knew her & that’s just something they regularly do.
Even though the store was full at the time I went, no one was complaining, no one was yelling at them to hurry up, no one was doing any of that. Aside from two toddlers talking & entertaining each other like children do, we were all just waiting our turns.
and the gag is, after he helped her, she stayed in the store b/c she had to package her SHEIN items for them to ship out, so she wasn’t even fully ready.
If that customer would’ve already been in the store & had started yelling & screaming at the staff demanding service instantaneously & they made the executive decision to do that to get her out, I could totally understand, but that wasn’t the case at all.
Now I know whenever I go to this location with any of my Amazon returns, I can just hop to the front regardless of how long everyone else is waiting & it’s ok.
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October 2024 by Kevin Bee
Total transaction time is 6-12 minutes at the most, depending on store volume.
Customer Service
Convenience
Quality assurance
Teamwork and communication between the UPSers, they are very welcoming and remember your name. I feel like a VIP
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October 2024 by Guccii Love
Workers Get People In And Out Of There Soo Fast! I love it!
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September 2024 by Myia Egleton
Shout out to Nico at UPS Store 7529 for the amazing customer service. He assisted me in wrapping glass teacup bridal shower favors and all made it to GA without breaking. I and the bride are forever grateful. Kudos
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September 2024 by Sheronda Harris
Ama was amazing. She was helping everyone in the store. The other employees all had so many questions for her. I was really amazed by how she multitask. To top it off I had my two-year-old son with me and she was so kid, friendly, and polite to him. She is an amazing worker. She is a great to the company.
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September 2024 by Adjei Oscar
Exceptional service
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August 2024 by Sharon Lemons
Never have to wait. I am always in and out. I appreciate the professional service.
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August 2024 by Ashley Tate
After waiting in line for over 30 minutes to drop off a package, I was made to purchase tape to take two boxes together because that’s how they was sent to me the store lacks customer service
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August 2024 by Denise Smith (LadyD)
Customer service is great
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August 2024 by Sariah Grant
Got two forms notarized from the help of Ama! Great store with great customer service☺️
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August 2024 by S.Nicole Moore
Staff is always pleasant!
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August 2024 by loretta hoffman
Tyra kudos for excellent customer service thank you
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August 2024 by Melinda R Hasbrouck
Everyone here is amazing!!! Thank you Daniel and team.
