9AM - 7PM
1761 Ritchie Station Ct, Capitol Heights“The level of customer service here is excellent. I have a retrofitted grooming van with all kinds of custom hoses and fittings. One of them broke and I had a major leak. I explained my problem to Mike and he was able to retrofit a toilet supply line, a hose barb, and clamps to create what I needed. He cut and fitted everything on the spot. I will be coming here for all my hardware needs in the future.”
“This is a small neighborhood hardware store but they keep an impressive array of hardware, tools, paint, garden, and "lifestyle" items for most DIY projects. Where the big box stores are geared to accommodate contractors, Annie's aims for the individual and their residence. Staff is always friendly, the store is well staffed for their size so there's always someone available for questions or assistance. I really appreciate a hardware store that can still operate in the neighborhood without leveling 15 acres. Factoring in my time and general frustration with large box stores, the prices for a quick trip down the street are competitive with other options.”
“My favorite thing about this place is they are kind to hardware dummies. No condescending tone no matter how clueless the customer. Plus someone always on deck to help you find something as soon as you walk in. Shelves always fully stocked -- and don't be fooled by the seemingly small size of the storefront. Plenty more supplies in back, next door in the paint store and upstairs in housewares.”
“It's a small jar but a little goes a long way! I'm having fun trying it on different colors to see which I like it on most. Excited to redo furniture next! It's so pretty!”
6:30AM - 5PM
8121 Piney Branch Rd, Silver Spring“I'm a new customer to Regal Paint Centers. I usually go to the big box stores for paint. This time, I needed a speciality paint called Romabio masonry flat and Regal was one of the only local retailers who had it in stock. They also color match and tint the paint on site. I received excellent customer service from Jose and the staff at Regal Paint Centers in Silver Spring. Jose went above and beyond to provide advice and direction for my project.”
“I'm always very happy with my experience from the Sherwin Williams Silver Spring store. All of the staff are incredibly nice and professional. From my most recent purchase, they went the extra mile and dropped my order off for me.”
“Gregory was the best. I am a former 100% mystery shopper recipient at Logan circle, so I know what it takes for great customer service. And he had it. He had dreads and glasses handsome black man I hope that's his name?”
7AM - 5PM
2002 Walt Lincoln Wy NE, Washington“Anton is really the star. He's knowledgeable about the products and how to apply the products. Thanks, Marcia Smithi2 I am going andThanksThanks6Thanks336”
“Went here for a specific type of paint. The guys were very helpful, set up an account for future orders and offered me good advice. I would highly recommend PPG Paint Forestville.”
“The staff is very nice and helpful. I always see very attractive men in here the few times I've been. As a single woman thats always an incentive to come back!”
“I have chosen Sherwin Williams primarily due to the exceptional team and outstanding customer service they provide. Ever since I established ADC Construction here in DC, I have been relying on SW for my business needs. They have been instrumental in assisting me with numerous projects, especially when it comes to sourcing special paints that may be difficult to find on my own. Previously, I used to visit the Franklin St store, where I first had the pleasure of meeting George. George's presence truly set the standard for the level of service I have come to appreciate from SW. When George transferred to the store near H St, I made the decision to relocate my business to this location as well. Compared to my past experiences at this particular store, which were not always satisfactory, I have noticed a significant improvement in service and overall experience with George at the helm. I am eager to witness the continuous growth and enhancement of this store as I continue to be a loyal customer.”
“Came in for supplies to complete a few home projects and Mareva was an absolute God-send! I'm a rookie and had quite a few questions that she was able to answer and point me in the right direction.”
7AM - 6PM
1201 Franklin St NE Ste A, Washington“Great great service. Place was busy, but people waited in line politely because the staff was hustling and being polite. I was a 3 star customer, a Newby, with a little kid, and I kept them past closing, and they were still polite. Impressive. I was surprised at how few standard colors there are, but they can match anything and many of the standard colors are elegant.”
“Hello everyone I’m going to share another great experience, another Sherwin Williams paint store. A few days ago was at this store and got held by Carey and Dmetrius this 2 gentlemen were very knowledgeable and very professional. They answer every single one of my questions, and believe me I had bunch of questions.
The reason for my visit at the store was because I needed a miracle paint match for a job that requires extreme professional finesse with a factory finish look additional preparations had to be done, before the paint but my focus on this review is the quality of products that was offered to me and the service that was given to me during my time at the store.
While Carey was working on that miracle paint match Dmetrius was helping me with information on other paint item
Carey and Dmetrius can thank you enough for all your help.
This gentleman made this miracle job happen.
Just so everyone can see what I mean by
professional finesse with a factory finish look I have add pictures of the final product
Would like to give a special, thank you to the management of the store for the training that was given to them too…. Thank you
Ps….
I had 3 more visited to this store and each time and Carey and Dmetrius great on the customer service experience
5 ⭐️⭐️⭐️⭐️⭐️ Carey
5 ⭐️⭐️⭐️⭐️⭐️ Dmetrius”
“This particular store is always well stocked. The Associates are knowledgeable about the paint and supplies. They treated me in a courteous and professional manner.”
7AM - 5PM
7432 Annapolis Rd, Hyattsville“My Sherwin-Williams store has very knowledgeable sales staff, my time is valuable and I don't have to run around the state trying to find what I need. They are my one-stop shop for all of my my painting needs. Everyone is very friendly as well as knowlegeable.”
“I have a mural company and, like many other muralists in the area, totally swear by the knowledgable staff and brilliant hospitality at this Sherwin Williams location. Even for jobs on the other side of town, we use this store, it is worth the trip! Everyone is so kind and committed to quality. Here are some photos of a project we did with their assistance on color and product recs! Photos by Adam Brockett”
“The salesman was very helpful in helping me locate necessary equipment to paint my apartment. The manager carefully changed the colors of two cans of paint that I had bought weeks earlier instead of charging me for new cans based on my change of mind. It took him some time, but I was not charged. The products were as satisfactory as the excellent service.”
“Couldn’t ask for a better experience. Staff was knowledgeable, extremely friendly, offered excellent advice (even if it meant recommending a free product over purchasing one there). I’d have to be silly to buy paint anywhere else in the future!”
“had a delivery here. did park overnight no problem. arrived after dark so don’t miss the driveway to get into this place off cabin branch! can be a little hard to see. guys inside were cool and was unloaded in about an hour”
6:30AM - 6PM
2511 14th St NW, Washington“Just had THE best customer experience here. Walked in playing gopher for my contractor and Antonio saved the day for me. Got the paint match adjusted for a 5 gallon bucket (didn’t know that was a thing), reminded me to use my contractor’s account for discount and even carried the paint out to my car! Amazingly surprised and pleased with my visit from start to finish.”
“I started my career there when it was DURON paints, The best store by far until I got promoted to P STREET, then Forestville, then Georgia ave. Wish this location the best. 1998!”
“They can cut laser keys. Although I've been having issues trying to cut the key to work. The workers have all been nice and helpful we just can't get the key to work.”