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August 2021 by Cliff Get Em
The phone number doesnt work, they’re hours are not up and the stylists dont answer or text back
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June 2020 by Charisma Wade
Very great customer service both women are very professional I go to Larhonda brown she is an amazing hairstylists I have been going to her for years and will continue I highly recommend her service
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February 2020 by LaQuitta Dixon
Phenomenal service and I leave feeling luxe.
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October 2019 by Natasha Trotman
I love this shop. The ladies are great!! LaRhonda is absolutely amazing. Most of the time I don't know what style to get and she hooks me up. I have tried different locations but this is "home" for me.
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July 2019 by Doux Bebe
I LOVE Luxe Looks salon and La'Rhonda has been my stylist for the past two years. This young stylist is not only professional and great at her craft, but she is a beautiful person. I've had my hair short, long, and in between. It's been cut, braided, and in tracks and no matter the style, it's been beautiful. I usually don't spend more than 2 hours in the salon and La'Rhonda is still able to be attentive to all her clients. Every stylist in that salon is friendly & professional and it's like family. I'll be in a chair wherever La'Rhonda works. Check out pictures of my hairstyles so you can see how fabulous my hair looks!
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June 2019 by LaRhonda Brown
Here at Luxe Looks we are a family. Our staff is amazing. We all are honest hard working professional women. We truely take pride in our work and the comfort of our customers. We are very consistent with our clients. However we all know that not everyone will be pleased but as long as you know you've giving 100 percent in your task you'll never have to second guess yourself. To all that have supported Luxe Looks we Thank you guy.
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June 2019 by Paparazzi S.
I'm a new client to this salon.I called and made an appointment with Rhonda to get my hair done three days in advance with the receptionist. I get there and the stylist says "We didn't confirm anything." So of course I'm pissed. (I didn't know you had to keep calling everyday until you speak with the stylist What's the point of the receptionist scheduling appointments?! Why didn't the stylist confirm the appointment or say she already had someone booked?!) She stares at me with the †face; then says "can you come back? I have to finish this person and there is another person waiting." What?! So on top of you not honoring my appointment you gonna still put two people in front of me and I'm standing right here? Bet. Luxe Looks doesn't have to worry about my business coming there and I will make sure everyone I know, knows about their unprofessionalism. This is not what I wanted to go thru during my birthday weekend.... this was my first and last trip here.
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March 2019 by Ruth C.
Love this place...Michelle got my hair back from damaged to healthy! I get compliments all day, every day!
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March 2019 by delores mcentire
I went to this shop three times and was serviced by LaRhonda. I was a walk-in client. The first time she took my weave out, dyed my hair, added a few tracks, trimmed, and relaxed my hair for $150.00 w/tip. I didn't leave it in long because the tracks were huge and right in the front of my head so they were hard to cover after a week. I went back in two weeks and she set my hair on rods. The curls were extremely tight and my hair looked like a small afro. The third week when I arrived to the shop at my appointment time she had left the shop to go to TJMaxx and had to be called from another stylist there working to come back to the salon, after knowing I was on the way. She proceeded to be nosy and ask me personal questions, get personal about her personal business, and talk/whisper about her clients, and coworkers to me which I also thought was very unprofessional. Every time I went my hair only lasted two days or less but I gave her several chances because I needed to get my hair done consistently and wanted it to get back to a healthy state. I decided to start going to the gym and I needed something that would withstand a workout and every time I went to her it was an issue on what she was going to do to my hair even though she claims to be a stylist. I called LaRhonda the next week or two and asked If she braided hair and she said "No" but referred me to a friend. I already knew someone who braided hair so I didn't use her referral. I ended up taking the braids down because they were too bulky for my military hat and not in compliance with our regulatory guidance of hair standards. At that time the lady who braided it did a quick sew-in because she didn't want me to walk away with nothing since I had paid her and refused to take my money back. I texted LaRhonda the next day and asked if she could redo a bob sew in because the lady just sewed hair in hair which was long and pulling and still not what I wanted. I never received a return text from LaRhonda. So I called her once, on two different days (Tuesday then again Friday) that I knew she should be available and she never returned or answered my calls. Finally I texted and asked her if there was an issue and if I had done something that offended her to why she wasn't returning my calls. I told her I hope she wouldn't be that unprofessional and childish as to not return a clients phone calls. I immediately got a response saying she had a wedding party and was extremely busy and that was why she hadn't responded and would call me later. I knew that was a lie because when I was there getting my hair done she consistently stayed on her phone inappropriately talking and texting. I tried the down play to whole thing and told her well, if you have an issue just let me know because I can be a bit much. Which is true and not true. I am just not for fakeness, unprofessionalism, or immaturity. She called me a few hours later with a petty, childish, attitudish tone like she had been doing my hair for free when in fact she had charged me close to 300.00 for three visits. I didn't appreciate her trying to turn it on me or chastise me for expecting her to do what she gets paid to do! Then for her to call and lie to my face and act like it was about me being impatient as if a week is not enough time for a professional stylist/hairdresser to return a clients call.
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December 2018 by Robert Workman
My daughter loves it!
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December 2018 by E-Jean Edwards
I love my hairdresser Larhonda. she get you in and out. You don't set all day long.
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December 2018 by Shirley Butternutt
Yasssssssss yasssssssss yasssssssss , come on out try Luxe Looks Hair Salon!!!! You'll enjoy the atmosphere the one on one
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August 2018 by tosha mckoy
Best Stylist
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April 2018 by Angela Cosbert
I love this shop. The ladies are great!! LaRhonda is absolutely amazing. Most of the time I don't what style to get and she hooks me up. I have tried different locations but this is "home" for me.
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April 2018 by Tayona Jones
Had a scheduled appt and was 5 min away when the young lady canceled. I went here about 5-6 yrs ago and started my locks went back to find she up and left. I will not be s customer of this establishment due to the inconsistency and unprofessional staff
