“Professional, efficient, affordable. They came to my home office, took my very large printer back to their shop for some messy work that needed to be done, and brought the printer back to me the very next day. Super affordable and prompt. Excellent customer service. You will not do better than these guys for printer repairs!”
10AM - 8PM
2300 Petrie Ln, Lanham“The workers Hember and Lorena helped me, they helped me with the highest service, I had a problem with my television and they kindly helped me and solved the problem.”
“Overall experience at the store was only fine, but I’m leaving review to report that Curtis is the man. I bought a TV that didn’t work and brought it back to return it. Curtis went above and beyond to help me find a replacement TV for it. He was super knowledgeable and helpful. Promote this man!”
“My experience going into the store was amazing, first by a nice gentleman greeting me and asking if I need any help. I met with Saadia that helped me with all my problems and I cannot thank her enough. Her customer service is outstanding and she deserves everything she has coming because this is the first time someone has gone above and beyond and to the extreme to help me with my difficult problems I was having. Amazing store, will 100% be back to Saadia, for any problem or question I may have!!!!!!”
“I went here for an Apple iPad help session and it was really nice!! Lots of room and space for all the different Apple sessions that they had going on that day. Very Nice venue for such an event.”
“I had about 3 different trips to Best Buy Potomac Yards this week figuring what needed to be done in order to repair it and 2 of those trips Brenden helped me out and was fantastic at answering my questions. He gave me his work cell number and he was incredibly helpful and prompt answering all my questions. I spent 3 hours in the store yesterday with Brenden, and I was very impressed with his patience, professionalism, and excellent customer service skills. I am so happy he was able to take care of my phone yesterday and I will definitely trust him with all of my Geek Squad needs in the future! I had a great experience.”
8:30AM - 2:30PM
4451 Parliament Pl Unit C, Lanham“Eli is great! Super knowledgeable, patient, courteous & overall professional! A piece of the lighting tip broke off & was stuck in the charger port of my niece’s iPad. Eli removed it & enlightened me on apple chargers v generic ones, battery life etc. & had me in & out quickly (Pause)”
“This is an old-school computer repair shop. It's not the Geek squad, thank god! I brought my sister mankama. They diagnosed the issue, and provided a call effective a solution.”
“DMV Computerman Electronic Shop is phenomenal. The customer service was outstanding. I needed a new battery and motherboard for my computer, and they also replaced my keyboard without me even asking, which I am incredibly thankful for.
Due to the complexity of the repairs, they had my computer for longer than expected. Understanding my reliance on the computer for my business, they kindly provided me with a loaner computer. This thoughtful gesture really helped me continue my work without interruption.
However, the replacement of the motherboard resulted in the loss of VERY IMPORTANT FILES that were not backed up to my iCloud Drive, which I am devastated about because that was a month's worth of work. Additionally, I encountered an issue with placing files on my desktop after the repair.
My only suggestion for the shop is to ensure customers back up their files in front of the technicians, just in case there are any issues with their current backup processes.
Despite this setback, I still highly recommend DMV Computerman Electronic Shop for their excellent service and dedication to customer satisfaction.”