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March 2024 by Lislyn Duncan
The bathrooms are not up to standard. Also no handsoap in the bathroom. This makes me wonder how are the deli staff and food handlers cleaning their hands? We can do better.
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February 2024 by Sharonna Ade
Today Feb 19, 2024 at 6:24 at capital heights, MD Mary front end certificated, was so unprofessional she was ignoring me when I was telling her about my purchase that needs security tag to be removed. She called the manager, she wouldn’t let me talk and she was cutting me off while talking. The manager accused me of stealing said the item wasn’t on the receipt and she wouldn’t allow me to take the items, she was so rude and when I was finally able to explain myself to her that it was on the receipt then they started to pay attention to the receipt after realizing both Mary and the Manger with no tag name on were wrong they didn’t apologize for accusing me of stealing my purchase.Ade
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December 2023 by Rowdy Rousey's
Shawn is the BEST cashier EVERRRRRR! The world need more ladies like her!!!
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December 2023 by Cool Roe
If I could get zero stars, I would my experience was horrible. Mr. Stefon Davis supposed to be the manager was rude didn’t help or acknowledge me when I needed help. Word of advice, better service to the people who spend their hard-working money at your store
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December 2023 by Jessica Matthews
I would like to take this opportunity to recognize Ms. Kimberly in the optical department. She cleaned and adjusted my glasses at no cost but with a smile. Thank you for offering GREAT service!
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October 2023 by Sardar Iftikhar-khan
My experience is really bad the customer service is not even worth for one star.IlI am member since 2011 in this store only reason I am coming back here because I have no choice Same,s club is far from here. I bought some stuff they over charged me $280.00 when I came back they said some one going to look at camera and we will call you back in few days no one call me i back in one week same thing no one call me next week I came back 3rd time they act like they don’t care about me. Even supervisor didn’t come then I call customer service and complain about them but long story short finally after 21 days I got my money back this store customer service is zero if you have other choice go there.
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August 2023 by james shearer
Please put the scanners back in self check out..so we dont have to deal with horrible customer service with employees that dont want to really help customers and scan nothing but water. Water is not the only heavy item you sell. Ruins your shopping experience at this location..
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July 2023 by Karen Proctor
Went to customer service to exchange an item. Customer service person, female with cornrow braids, checked her phone then had an attitude when helping me. She seemed like the manager but had horrible customer service!
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June 2023 by Maricely Ramirez
I just love this place.... always very stock and great selection on fruit, vegetales and meat.Bathrooms are always clean and in orden.
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June 2023 by Walker Jones
I love the staff very helpful and the store is always clean . Friendly cashier and the person checking the receipt is freaking friendly .Awesome store.
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June 2023 by Dan T
It is okay but nothing to write home about and I don't think its worth coming here unless you're local. It comes across as a second rate Sam's club. Very little to benefit from here compared to a Sam's Club or Costco membership. Overall I rate this third between Sam's club in Laurel and the best one: Costco in Glenarden.
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June 2023 by jennifer mayo
Save yourself the headache and go to the bowie location. There’s never enough registers or people at customer service. The gas station does not flow smoothly and I’ve waited for curbside pickup here for upwards of 20 minutes multiple times. Also, my last cursive pick up contained visibly molded fruit. I don’t plan on returning.
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May 2023 by His Child
Love the hidden gems and bulk items. Only thing is, I need them to start providing paper bags. Look at how I have to load this in the car lol. But it's cool. Very huge selection and very helpful employees
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April 2023 by Denise R.
Yesterday- (4/29/23) Tire center hours stated on line and on door 9:00-8:00, not one soul present at 6:00..ghost town. I go into the store and the store manager said they're short staffed and, OH ! , you must have an appointment anyway (not stated online or on tire center door). Of course, I shop in the store and purchase more than planned and my membership renewal comes up--I say " NO" and I'm charged $110 anyway. I realize this at the car and go back for a refund. No, I will not be renewing...NO!!!
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April 2023 by Symone Doles
Love the hidden gems and bulk items. Only thing is, I need them to start providing paper bags. Look at how I have to load this in the car lol. But it's cool. Very huge selection and very helpful employees
