-
April 2024 by Alexis M.
I recently visited Advance Auto Parts at the 8900 Walker Mill location, and I must say, it was a fantastic experience. From the moment I walked in, I was warmly greeted by Perry, the general manager. Perry's helpful and friendly demeanor immediately set the tone for my visit. The store itself was impeccably maintained and organized, which made finding what I needed a breeze. Perry went above and beyond to assist me in selecting the perfect windshield washer fluid, patiently explaining the options and offering valuable insights. What truly impressed me was Perry's attention to detail and willingness to ensure I made the best choices for my needs. When I needed help selecting a light bulb for my blinker, Perry asked all the right questions to guide me to the ideal product. Her knowledge and charisma made the whole process enjoyable. Additionally, Perry offered me a warranty for my purchase, further demonstrating her commitment to customer satisfaction. Overall, my experience at Advance Auto Parts was nothing short of excellent, thanks to Perry and her team. I can see why she's the general manager--the level of service and expertise she provides is top-notch. I wholeheartedly recommend this store to others and will certainly be returning for future purchases. Thank you, Perry, and the team at Advance Auto Parts, for making my visit the bomb dot com!
-
February 2024 by Antonio Rivera
Very good, I went to pick up some splash guards that I had ordered online for my Corolla but they turned out to be too big for the change but the girl treated me very well, she canceled the order and gave me a refund ?
-
August 2023 by TheNaeKu
Very nice people working there. Felt welcomed and served well. Support local businesses!
-
July 2023 by Alia Shabazz (Auntie Alia)
Great customer service. I went to purchase a battery for my car key. The young man immediately offered to put the battery in for me.
-
July 2023 by Kimber V.
I need replacement windshield wiper blades. In the wiper blade aisle, there's an easy to use QR code for the year, make, and model of your vehicle. After entering the information all of the recommended wiper options come up. The store didn't have both sizes of blades I needed for the front window. The helpful sales associate identified a more expensive option and priced matched for the blade they did not have in stock. I also purchased the 2-year warranty for replacements. Hopefully I can remember the warranty next time I need replacement blades. I will definitely be back
-
June 2023 by Be Clark
All the guys were professional, friendly and in awe that a woman walked in carrying a car battery. After getting over the initial shock, he took the battery from me and informed me, we will do that for you.Only issue, it was hot in there.Ms Be
-
June 2023 by Justin “The Head Coach” Morris
Eva WAS AWESOME! She takes care of EVERYBODY! Thanks for being a bright light in a bleak day!
-
March 2023 by Mr Jackson
Excellent customer service!!!! Female manager installed my wiper blades within 5 minutes. Friendly, knowledgeable and very prompt. Best experience ever! I will definitely be back.
-
March 2023 by Boom Boom Boom
Excellent customer service!!!! Female manager installed my wiper blades within 5 minutes. Friendly, knowledgeable and very prompt. Best experience ever! I will definitely be back.
-
December 2022 by Kev keepingitreal
We really appreciate the staff at the front counter for helping us to find a item that wasn’t on the shelf but it was stocked somewhere behind the front counter. We also appreciate Advance Auto Parts Rewards system.
-
November 2022 by D. Kelly Williams, Jr. MA-PC
Good Day. District Manager for the 8901 Walker mill road location. I had the pleasure of been assisted By Ms. Eva and Mr. ”T” Tevian . I had an awful experience with the car plus total care staff. the staff there was rude and had no customer service empathy. I came over to advance auto parts, and Ms. Eva took a look at my car and my battery, and gave me everything I needed with extreme professionalism and ultimate customer care. Then she handed me off to Mr. T who actually install the battery for me and make my experience at advanced auto parts worth the wait to get issue resolved. I appreciate the amazing customer service I received.Thank you Advanced auto parts staff
-
November 2022 by Gary
The problem with this store and just this store alone..is that 99.9 % of the time you call, you are put on hold immediately because there are three or four customers at the register ahead of you.The other 1% you may get lucky to actually get a word in..Parts are Great! Service is Horrible.!
-
November 2022 by Wesley H.
Educate your manger "Shay Shay" before she refuses service to a pickup customer again. Education is better than ego. Remember that. If you can fly with a mobile ID, you can pick up brake fluid.
-
October 2022 by Eric Mbangowah
Very good customer service and friendly reception in this location
-
September 2022 by erica weaver
Hi to the readers THE TEAM (MS.SHAE, MS. EVA, MR. JORDAN and anyone else I may have not named. This TEAM GOES ABOVE AND BEYOND they’re customer service is “”DEFINITELY OUTSTANDING “”” they’re not up for debates… THEY’RE BEING OF SERVICE ON THE SPOT!!! I THANK YOU ALL!!! STAY BLESSED ABUNDANTLY!!!
