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December 2023 by Rashard W.
I ordered a chicken salad sandwich with donut holes. They gave me a roll with chicken salad and one donut. I'm pissed
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October 2023 by Luz I.
Mannn i Don't know what her name was but was she amazing. It's so easy for one to loose their moment of calmness when incidents occur. Long story short, put gas on wrong pump - someone tried pumping already but she helped cancel it- i made that mistake and started getting a bit rowdy BUT she calmly helped me through and resolved it 100%. Shout out to her you are amazing !! Ya needa give her a raise RF, Foreal! It was night shift -woman with pretty long dreads.
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September 2023 by Pryorempire
The Chicken ? last night some of the worst I've had in this year it was so unflavored so dry...I gave my food to a homeless person...if I didn't live so far I would've personally came and dumped the cook in the hot grease head first & fried him..Whoever Cooked Last Night Should Be Place On Immediate Suspension & Needs A Manditory Cooking 1on1 Class Before Returning ??♂️
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September 2023 by Eric C.
For a fairly new establishment (probably been open for a year or three) it's the Dirtiest, Filthiest gas station and food service organization I've seen and been into in a while. The men's restroom wreaked of urine. I had to hold my breath in order to use it. I would not eat from here or get coffee from here either, even if someone paid me to do so. Management needs to be replaced or get a good butt kicking for allowing this establishment to go into rapid decline. At least pay a good wage to hire good folks who care.
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September 2023 by Aerial Perkins-Goode
I am from out of state and it's my birthday weekend. I went here and got three items and needed to use cash. This was last night around 1O p.m or so. The woman I guess was trying to close the register out but I wasn't sure. I was waiting to purchase my items patiently as she was helping a person in front of me. She looks at me after I say I am using cash and becomes visible annoyed and rudely says " Your the last person I'm taking cause I need to close this register " and reluctantly scanned my three items. I'm not from here and I was so surprised but not really that it had to be like that. Why be rude? The first impression was a bad one and I don't think I will stop by this location again .
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September 2023 by Gayle Thompson
1020pmTuesday nightWhy are both doors lockedPeople trying to get inInside the female emplyand children running around but we can't get in to purchaseWTHUnacceptable ???
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August 2023 by Sarah Smith
Shaun, the night shift manager is the absolute best Royal Farms manager I've ever encountered. 10/10 would recommend ??
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July 2023 by Jay Frigon
It's pretty decent for what it is. Coffee and drink bar, hot and cold food and several snack items. Several gas pumps, indoor and outdoor seating. It's all self checkout.
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July 2023 by Liam Amiri
Clean and FUNCTIONAL restrooms– including hand soap and running water– is a sign of respect to your customers, and it is an indication of general cleanliness of your establishment.If people go in there and don't have water or soap to wash their hands, they will be forced to come out and touch everything, including coffee machines and such with dirty hands.Please fix your bathroom sink.
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May 2023 by Arcadia S.
This is a less than great Royal Farms and I'm not sure it's their fault (as in it's not for lack of trying). The location is crummy being on the side of a busy road that's a little rundown. Multiple signs forbid backpacks in the store which brings up questions like "what if I walked here with my backpack and don't wish to leave it unattended on the ground outside the store?" We ordered veggie subs, they were not good despite the intense labor the employee seemed to be experiencing putting salad greens on bread. We had our road-trip lunch at the outdoor seating and it wasn't very clean plus also this random guy was digging through the cigarette disposal bin and collecting used butts to smoke a few feet from the table. So that added to the vibe.
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May 2023 by Ron Peay
They always run out of napkins and if you ask for some, they tell you if none are in napkin holder, then there are none. They are to lazy to stop what they are doing to get some. I have had this happen several times. The chicken is good but the customer service could be better.
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May 2023 by T H
Taste is sorta lost when the chicken sits and not as crispy. But they do have some good chicken
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April 2023 by Christina grant
I hate this royal farms customer service is not in this location moto at all. I wait ro purchase lottery for over 30 minutes then typed everything and the machine printed out the wrong ticket then was told they could not cancel those tickets so I had to purchase more tickets. The manager said oh no we can't cancel those you have to contact lottery and talk to them about it. I have never been to a store that does this. This is not normal lottery practices and I will be reporting this to the lottery administration. Everything is always broken here too
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April 2023 by Tawana M.
I used Door Dash to deliver my food from Royal Farms and they went to 5200 Auth Road to get my food and the chicken was old you could smell the old grease and the thigh meat was black to the bone. The macaroni and cheese was spoiled and the potato wedges wasn't seasoned. I would never ever suggest anyone to purchase anything from that franchise terrible so disappointed.
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February 2023 by Jane Huelle REALTOR DC MD VA
Great service and great prices. This location is so convenient for me. Being close to the branch ave metro station.