-
November 2023 by Fritz Duval
STAY AWAY!! CAR SAT FOR 4 DAYS UNTOCHED. TRIED TO REPLACE PARTS THAT WAS STILL IN GOOD WORKING ORDER. WANTED 1,000 DOLLARS TO CHANGE VALVE COVER GASKET AND REPLACE A POWER STEERING LINE. OWNER STATED THE PART WAS HARD TO GET, SHOWED HIM ITS AVAILABLE EVERYWHERE ON MY PHONE. ALSO TRIED TO MARK UP THE PART THAT HE SUDDENLY FOUND 300%. I WAS PAYING FOR A RENTAL CAR WHILE THE CAR SAT. ENDED UP TAKING MY CAR BACK. GOT IT REPAIRED FOR 300 DOLLARS. THEY USE TO BE REALLY GOOD AND FAST. NOT ANYMORE. YOU HAVE BEEN WARNED!!!THE OWNER JOHN IS A CON ARTIST...GAVE 1 STAR CAUSE THEY USE TO BE GOOD, OTHER THAT THAT WOULD HAVE GOT ZERO STARS....
-
August 2023 by jordan west
All these guys do is run scams out of this place.Halfway fixes and cutting corners so you will always come back.Take your car to real mechanics running a respectable business.
-
July 2023 by Kenneth M.
Brought my jeep in to be tested for abs light and spark plugs according to their diagnostic test before I.was to leave for my family reunion. After 2days of waiting on car,got on the road and abs light and engine light was still on before I got out of Va.,I missed the reunion after paying my dues. They then gave me a bill for 2300$ and I am still having trouble with engine light. The second time waiting for a resolution many customers were making a return trip for problems that were supposed to be fixed.
-
June 2023 by Keisha Shelton
I came in needing new brakes got my Panamera...my best friend only uses them for all of his car needs and I see why:) I conveniently dropped my car off at 730 and didn't have to wait all day to get a call. Service was fast and quality of work is stellar and the prices are very much affordable. Next day..road trip
-
June 2023 by Mankarn Singh
I purchased a Mercedes Benz C300 from Koons Tyson Corner, a engine light appeared, and they dropped it off here at Philmark Service Center, and vehicle was repaired, and never came on again.Thanks for the repair, no issues.Thanks to Marc for the amazing customer service.
-
April 2023 by Regi
I have a 2012 328i convertible that is pretty much a summer car for us. I needed some work done to get ready for the summer months, my neighbor referred me to Philmark Service Center, i had an O2 sensor replaced and my coils and spark plugs replaced as well as some trim pieces replaced. I was throughly satisfied with the service and price. They listened to my concerns and kept me updated on the process. i would definitely say the level of Service and price i received exceeded my expectations and surpassed the service experience i have gotten at the BMW dealership.Services: Auto body & trim repair
-
April 2023 by Keys Young
Very satisfied first time customer!Marc and the crew is the Bomb!!Very professional and past paced.I will definitely be coming back here from now on
-
April 2023 by Ciao Bella
Very satisfied first time customer!Marc and the crew is the Bomb!!Very professional and past paced.I will definitely be coming back here from now on
-
March 2023 by Spade Dixon
Had a very bad experience here. Don't know why I went back years later and then the same thing started happening again. 1 problem after another problem after another. Don't trust these guys. Made them replace my engine on my Range Rover some years back. Drove the truck less then 10 miles after having major work done and leaving the shop, then head gasket fail. They said it was my fault. How? If I couldn't even drive the truck 10 miles after they repaired it, then they shouldn't have let me drive the truck off and said it was fixed. Mark has a real attitude. Not good for business. If you ever there watch how many people complain about the work they do. Ijs
-
March 2023 by Kia E.
I love them!! Been taking my C250 here for years. They are a very professional, honest, and funny group. Whenever I call and I am greeted with a friendly voice and demeanor. They are wonderful and my car continues to run at its PEAK!!
-
January 2023 by dennis radovitch
Great job on my Eurovan!!! Friendly service,Thank you much
-
January 2023 by Hellcat 6836
Why go to the dealer and get robbed when you can go to Philmark and get the same job at a great price by a certified tech with the same paper as the guy at the dealer. I've been going to these guys for more than 30 years and no matter what car I take them no matter what the problem is they say ok we can fix it.
-
December 2022 by LaQuinta Anderson
My experience here was awesome. Mark is a great person and they took care of me and my transmission. Even when there was an error, they came back and picked up my truck and it was fixed the same day.
-
December 2022 by Nene Anderson
My experience here was awesome. Mark is a great person and they took care of me and my transmission. Even when there was an error, they came back and picked up my truck and it was fixed the same day.
-
November 2022 by Zo P.
They've been doing repairs to my Mercedes GLE43 AMG for quite some time now. I'm pleased with the work that has been done and even more pleased with the pricing! I've been going to the Mercedes' Dealership Mechanics for years and the astronomical labor cost have drained my soul! Going to PhilMark has been easy on my pockets!!!
