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August 2024 by Paul Greenhill
These guys STILL know their chit!
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June 2024 by Johnathan Williams
They get the job done everytime an fast
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May 2024 by wayne trimble
Knowledgeable, quick and fair pricing. Highly recommend.
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May 2024 by Josh The Groomer
Can’t beat honesty
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May 2024 by Amir
Still in disbelief! We dropped our Range Rover off for some routine maintenance. They told us they would call us when it's ready. Got a notification from the Range Rover app later that evening that the vehicle was now north of Baltimore (One and a half hours away from the shop). I drove all the way to Hartford County in the middle of the night to find the vehicle parked in front of a private residence. Law Enforcement attempted to knock on the door but was unable to make contact with the home owner. At this point we believed someone from the shop took it so we decided to take pictures and leave it there (we were curious what their explanation would be). The next morning the app alerted us that the vehicle was now parked in front of a church about a mile away from the shop. I went there while my wife went to the shop and asked about the status of the vehicle. They told her it was ready and they would bring it out now. I then watched a guy come out of the church, get in the Range and drive off. I followed him back to the shop, then parked my car. Went inside and the front desk clerk was telling my wife they test drove the car locally for approximately 60 miles (which is already crazy) to make sure the maintenance was a success. I asked them at what point did they contact us to ask if it was ok to test drive it for that many miles. He couldn't give me an answer and directed me to talk to the owner. We then confronted the owner (or someone who claimed he was the owner) and asked him why our vehicle had been driven over 160 miles, parked at a private residence over night, then used to go to attend church services. He tried to tell us it was all part of the test drive. We then told him we would file charges for unauthorized use of our vehicle and he quickly told us he wouldn't charge us for the maintenance (which we wouldn't have paid at this point anyways) if we would just leave. At this point we are still contemplating to file charges. This was a violation of our trust. You drop your vehicle off for maintenance just to find out the owner is using your vehicle as his personal transportation! We wonder how long he has been doing this with his customers cars! I would stay away from this place but if you must..write down your mileage at the time you drop it off! Never again for us!!!
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March 2024 by GETITBOY
Took my Armada in for headlight service they got me in and called when it was done...im good with same day service
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February 2024 by Brother Rick
Fast and reliable, keeps customers updated with any changes concerning vehicle.
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November 2023 by Fritz Duval
STAY AWAY!! CAR SAT FOR 4 DAYS UNTOCHED. TRIED TO REPLACE PARTS THAT WAS STILL IN GOOD WORKING ORDER. WANTED 1,000 DOLLARS TO CHANGE VALVE COVER GASKET AND REPLACE A POWER STEERING LINE. OWNER STATED THE PART WAS HARD TO GET, SHOWED HIM ITS AVAILABLE EVERYWHERE ON MY PHONE. ALSO TRIED TO MARK UP THE PART THAT HE SUDDENLY FOUND 300%. I WAS PAYING FOR A RENTAL CAR WHILE THE CAR SAT. ENDED UP TAKING MY CAR BACK. GOT IT REPAIRED FOR 300 DOLLARS. THEY USE TO BE REALLY GOOD AND FAST. NOT ANYMORE. YOU HAVE BEEN WARNED!!!THE OWNER JOHN IS A CON ARTIST...GAVE 1 STAR CAUSE THEY USE TO BE GOOD, OTHER THAT THAT WOULD HAVE GOT ZERO STARS....
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September 2023 by Mobile Wholesellers LLC
Great quality work and get you in and out fast??
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September 2023 by Teressa Butler
Service was very good and staff accommodating.
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September 2023 by Saundra Jackson
Great service center.
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August 2023 by jordan west
All these guys do is run scams out of this place.Halfway fixes and cutting corners so you will always come back.Take your car to real mechanics running a respectable business.
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July 2023 by Kenneth M.
Brought my jeep in to be tested for abs light and spark plugs according to their diagnostic test before I.was to leave for my family reunion. After 2days of waiting on car,got on the road and abs light and engine light was still on before I got out of Va.,I missed the reunion after paying my dues. They then gave me a bill for 2300$ and I am still having trouble with engine light. The second time waiting for a resolution many customers were making a return trip for problems that were supposed to be fixed.
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June 2023 by Keisha Shelton
I came in needing new brakes got my Panamera...my best friend only uses them for all of his car needs and I see why:) I conveniently dropped my car off at 730 and didn't have to wait all day to get a call. Service was fast and quality of work is stellar and the prices are very much affordable. Next day..road trip
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June 2023 by Mankarn Singh
I purchased a Mercedes Benz C300 from Koons Tyson Corner, a engine light appeared, and they dropped it off here at Philmark Service Center, and vehicle was repaired, and never came on again.Thanks for the repair, no issues.Thanks to Marc for the amazing customer service.
