-
October 2023 by Khamali Bey
I will never go back here again!!! I only went because they were close to my sons therapy. I got charged$70 for full set with gel polish coffin style, never again!!! They overcharge, the lady said it was so much because I got them long, when I told her to cut them down, dont go here!!!!
-
June 2023 by corbet houston
I walked in at 10:15 about 15 minutes after they opened. No one was waiting and three female customers were getting their nails done. A male employee walks in and goes to the back and I’m told go to the last chair. I wait patiently for another 15 minutes and 4 other females walk in and get service immediately. I got up and walked out! Why are people so discriminatory!??♂️??♂️ I don’t care how good you are at what you do, you must treat everyone fairly.
-
June 2023 by Tamia Outland
After getting a pedicure and fill in I was told that there are two prices and was also severely overcharged from what the prices were they had in their store. When pointing this out they made more more excuses as to why they charged extra for services that had not been on their pricing sheet. While the services were nice they would make changes on their own without consulting and charge extra afterwards.
-
May 2023 by Aleta
Lashes Beware!I went in April for lashes & had an Allergic reaction to the glue! My eyes were constantly watering, basically crying uncontrollable. It was painful to close my eyes, felt like something was in my lid. It was the worse experience ever! I had to take an allergy pill & put an ice pack on my eyes. I almost took them off that night but had a very important appointment in the morning, which is why I got them done. My eyes were very red the next day. I immediately removed them after my appointment was over . Never again!
-
May 2023 by Mary Bernard
I've been going to Paul's Nails for about 4 years and I have no problem with their service. I am always satisfied with my services.
-
April 2023 by Robyn Harper
Went to Paul Nail Spa because my regular nail tech wasn't available, and a friend of mine told me that she's been here but goes to different people, so she really didn't have a specific person to refer me to. I called several days before going to get an idea of what kind of price point I'd be looking at and to see if they had any technicians there that were good with cartoon style designs. The lady said yes, they do, but of course, when I asked who was the best at it, she said they're all good. I knew better, though. I also needed to off an old set. I asked how much it would be for what I would be getting done, and the lady said about $85 to $95. It depended on how long I wanted my nails.So I got there, told the lady at the front what I needed done, and she directed me to an elderly female nail technician wearing eyeglasses. I had my doubts that she'd be able to do the designs, but there really weren't any other nail technicians in there that were available, so I gave her a chance. My nail technician and the same lady from the front started talking in their language extensively about the design I showed her. I knew that wasn't a good sign. She proceeded to rush, taking my old set off, and didn't seem to care if it was painful. I had to tell her several times that she needed to slow down and stop being so rough. She also kept drilling into my cuticles.As she's almost done applying and filing the acrylic, she tells me it's going to be $150.00. I said, "For what?!" She says, "For take off, length and design." I let her know I was told it would be between $85 & $95 when l called. I was furious! My thing is, if you don't know how to do the design, or you don't want to do the design because it's going to take longer than you would like it to, let another nail tech that was there do it. Don't jack the price up to have the customer say that they don't want the design.At this point, I'm just ready to get out of there because I was heated! She rushed through every aspect of the service. I ended up having to go to "Custom Nail Spa" in Waldorf to get my designs done. I would highly recommend that if you want great customer service, beautiful nails, and a reasonable price point that you go there, and not go to Paul Nail Spa. ??????
-
April 2023 by Next Sports Phenom
I think they do a good job with mani pedi's. Place isn't the most tranquil, plexiglass between stations needs a deep cleaning and massage chairs don't all work properly.
-
February 2023 by Camille Bell
Went into this salon and it seemed niced.. they do sign in at the kiosk which is okay but they do not great or try to assist you, I’ve was waiting for 20min not a single word, no hello, no I’ll be with you in nothing. I eventually left and was highly disappointed with their hospitality.
-
February 2023 by Kameisa Proctor
Made appointment at 5pm she told me to go to the seat to get my feet done I sat with no shoes on feet cold for another hour and 20 minutes ridiculous If I didn’t have a event to go to I would of left
-
December 2022 by Uniqua F.
I gave the shop two chance first experience katlyn did not file my nails properly some were crocked and some had random pieces of acrylic left on them by the begging of week two they were lifting i paid $55 dollars I went back with in my two weeks and went to another nail tech you can tell she had more experience works at station 6 she aggresive with the hands she pulled off a nail and basically filed them down to where they were not lifted which I appreciated but didn't ask for and finished with a French tip why did I pay $75 that more then a full set that I just got two weeks ago so I ask why is it so much and she basically says because she had to repair my nail but they were all still intact secured to my nails I will not be going back! $75 for a fill in is unheard off specially after two weeks and it was done in your shop I initially waited a hour for katlyn so she could she her work after the fact but theses shops wonder why people go off on them ! I am also new to the area so I need to find a good nail salon this is not it for me
-
October 2022 by Davena Archie
I should not have to wait 2 hours for a pedicure when your workers do not come to work on time. Please plan accordingly for the weekends and have all workers report to work on time.
-
October 2022 by Ylanda FH
I judge a salon on their basic pedicures. They have done a great job twice on my pedicures.
-
September 2022 by Shelby Waters
Kaylen took such good care of my manicure and pedicure. She is very detail oriented and double checked her work. I definitely recommend Paul Nail Spa and I’ll be returning!Services: Gel manicures
-
September 2022 by Steve Maxfield
Don’t come here the service went down!! And they tell you lies!! They have yo sitting for 2 hours!! I will never ever come back again! Mindy is nice and her sister! But the service is terrible!!!Service: Pedicure
-
August 2022 by Samantha L.
The manager can be very rude she did do a great job with my nails although I felt rushed and she does not put oil or lotion on your hand when she is finished. Prior to her doing my nails that day I had a different tech and my powder would raise off my nail by the weekend bearing in mind I did my nails that Friday. On Monday I returned and complained about it. Which this was not my first complaint and she tells me it's because my nails were long and because I use the computer which at the time I was holding. Lady what happen to the billions of people with long nails are you for real it's because your tech did not give my powder enough time to dry and they did half a$$ work. Now fix my nail please and thank you. The attitude is the reason I gave a low star rating
