-
March 2024 by Timothy Weber
Exceptional customer service - Henry is the best. Our car looks brand new!Top notch overall experience.
-
March 2024 by Tee Tee
Henry was great !!! He kept me in the loop the entire process.
-
March 2024 by Clarence Lewis
The service rep was friendly, efficient & very helpful throughout the time my car was being repaired. The main office was clean, well lit & comfortable. When I noticed a fairly minor flash in the paint, the shop took care of it immediately. I am a happy customer.
-
March 2024 by Hosea Alston
Extraordinary job on the repairs. The car literally looks like I just purchaswd it off of the dealership lot. Inside and out.
-
March 2024 by Anthony Webster
Very happy with the service from Henry and the overall team. Top notch service and my vehicle looks great!
-
March 2024 by Monica Mudie
My daughter was in an accident and the body shop did a great job. Ira Arrington was phenomenal in getting her car picked up. He kept us updated on the status of her repairs and her car was repaired on time.
-
March 2024 by Denise Chase
My customer service experience with Mr. Arrington was nothing short of professionalism. He presented amazing customer service, very patient, very considerate of my concerns regarding my car issues. You need more employees like him.
-
March 2024 by Diane Duff
Ira Arrington managed the repairs on my 2017 Toyota RAV4 hybrid. A t-bone hit and run while it was parked on a city street left significant damages to the body and suspension. Ira made sure every detail was addressed, and although it took awhile, I got my car back good as new! Thank you to the whole Passport team and to Ira for taking such good care of my case!
-
March 2024 by Ronald Hawkins
Very good and fast service. From dropping off to rental to picking up really good experience!!
-
March 2024 by barbara boyd
Thank you for making good on your promise. Great service!
-
March 2024 by L. D. Colston
My collision specialist at Passport was Ira Arrington. He was polite, caring, and made me feel like my car, and I were in good hands and in deed we were.
-
March 2024 by Karima Holmes
Super professional and customer service is on point. From my representative Henry, the cashier who checked me out and the young man who brought my vehicle to me all very professional and pleasant. Oh yes and my car was perfect. Thanks!
-
February 2024 by Tyrese Harper
Great team, nice environment, very kind. Shout out to Ira for helping me every step of the way
-
February 2024 by Akil Nuriddin
Great experience at Passport Collision. The entire team was very pleasant to work with. I would like to extend a special thanks to Ira my advisor. My repair was completed on schedule. This was my third time using Passport. Despite the unfortunate reason for the visits, the experience was awesome every time. HIGHLY recommend.
-
February 2024 by Eric Trismen
After a drunk driver hit my nearly new car, I chose Passport Collision Center as one of the few, and highest rated BMW certified body shops in the DMV.You’ll find Courtney is a rockstar. His positive attitude and friendly personality made the frustration of the lengthy repairs bearable. If anything is wrong, he’ll go the extra mile to make sure things are done right. So thank you!
