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November 2023 by Bill Backus
Margie Himmelstein, is the best salesperson as far as I'm concerned at your dealership. I've purchased 2 vehicles from you and, she's always made my buying experience one I'll never forget. That's why I keep coming back. Her attention to details is spot on to your needs in every part of one's buying experience. I cannot leave out your awesome service department as well. Please keep up the good work and the people that make you flourish!
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November 2023 by Stacey Nichols
Words cannot even describe how AMAZING the service at this location was. Rodney provided me with knowledge that could have made my purchasing experience with previous dealerships a breeze. With that being said, he helped me with my FINAL decision on the best vehicle for me which is the QX55. Service was just phenomenal from the minute I walked in the door to the end.
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November 2023 by George Davis
I worked with Margie in July looking for the perfect car for my son. She left such a wonderful impression on me with her customer service and patience. Now we're in November and I finally made a purchase. Margie was the consummate professional from start to finish. I would recommend her to anyone interested in a car just because of her customer service.
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September 2023 by Michael Cortes
George and Isa (aka The Closer) provided the absolute best car buying experience. Professionalism and courtesy and above all, customer satisfaction! If you’re in the market for Any car, come here First!
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September 2023 by Michael Carter
I purchased a vehicle with Rod. He and the team were great. This was a deal that involved me getting a new used vehicle and creating a situation for my daughter to purchase my trade. I wasn't sure they would be able to pull it all together in a way that woukd work for us but they did. It was a great experience. The staff was very friendly, knowledgeable and accommodating.
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August 2023 by Natalie B.
Excellent customer service!!! This was my first time at this location, and I was impressed despite of the negative reviews. Rico was very helpful. Rico seemed to be working as a one-man team that day, but he did his best to accommodate me when I could not find my key fob. He stopped what he was doing and did an extra check around my car so I would not have to pay for a new key fob! He sure saved me some money!!
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August 2023 by Google user
George and Isa (aka The Closer) provided the absolute best car buying experience. Professionalism and courtesy and above all, customer satisfaction! If you’re in the market for Any car, come here First!
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August 2023 by Bella W.
Thank you; I still love my car!!!! Smooth process 2020 Q50
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August 2023 by Steven Rodriguez
If you come here look/ask for Oscar Mata and thank me later. Knows the vehicle information in and out and super quick and efficient with the paperwork. Excellent communication and cares about your service. Will be back for future car deals!
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August 2023 by Lynn DeCruise
I visited this dealership again on June 24, 2023 to purchase my new QX60, and once again the experience was spectacular! I worked with Oscar, who was awesome, super friendly, and took the time to explain the features of the car in detail to me. Oscar made sure all of my questions were answered and was so professional. I highly recommend him!! I also have to state that the sales Manager Duane, and the Finance Manager Don are absolutely awesome as well! They made sure they explained everything in detail and kept me laughing at their jokes! TRULY 10/10 EXPERIENCE and will be recommending to all my friends and family! Thank you again! I LOVE MY CAR!!!!
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July 2023 by Wilhelm Bonnette
This was the best car buying experience that I ever had..... the salesman was completely cool.....knew his stuff and helped to make this a very pleasant experience. I highly recommend that if you are purchasing a car.....then come here before making a decision....if you work somewhere selling cars.....apply here for a superb environment without the pressure of trying the beat customers out of their hard earned money. These people are the BEST!!!! As long as I am living, if I need a car, then I'm heading here to purchase!!!
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July 2023 by Hasiba Ali
Margie was my sales associate. All I can say is that she should train all sales associates. She was professional, well informed and very pleasant. She was able to answer all of my questions and provide very thoughtful explanations, which made the whole process more than you could ever imagine. She walked me through every phase of the signing, and before that she was very thorough in helping me select my vehicle. After I had looked at eight vehicles, we narrowed it down to one. Today I will be driving that vehicle home. There was one bit of rock damage on the windshield, and when I returned the next day; I had a brand new windshield. Thank you so much Margie of Passport Infinity!Respectfully submitted,hasiba N. Ali
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July 2023 by Shana R.
Ridiculous wait time!!! Did I say ridiculous? Yes, Slow as molasses service!!! This was my first visit to this location. I went in for 4 new tires and an alignment. I arrived a little after 10 and was still waiting for my vehicle at 1:30 pm. Ridiculous wait time for four brand new tires! When my service person (Mimi) went to check, they told her they were about to put them on. It took another 30 or so minutes. When I went to check again one the guys in the bay apologized. For the inconvenience, They have me the alignment service on them. I'm only giving 2 stars because of the peace offering of the alignment. Otherwise it would definitely be one star or less if possible! Communication is key!So, I finally got out of there at 3:00. I spoke with the general manager, nice guy, at the 4 hour mark. Now mind you he passed by me several times during my wait. Did he inquire even once what service I was getting or to why I had been waiting so long, or had they offered me a loaner...absolutely not! They offered for me to come back for a free oil change, now why would I do that with that experience? You can't get time back and that's 5 hours I can't get back!
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June 2023 by Samone Giles
The service here is always super fantastic. When I get my car serviced, they explain what services are provided, recommended and needed with no pressure. The service manager Bryan is awesome and so is everyone on his staff. I refuse to go anywhere else because they are reliable, accountable, knowledgeable, it's always clean, very personable but professional and provide the service that's desired. In any instance, all people make mistakes, no one is perfect but the best part is I've never been unhappy with their service and I've never seen anyone else walk out of there unhappy either.
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June 2023 by Joe Mcwhite
Everything was excellent. Kenny Philistin was my dealer and I have to say he was very professional in everyday. If I had a problem, he had a solution. He made the whole transaction process very easy and stress free. The dealership itself was very clean and all the dealer's were very professional. I have no problem in coming here again if I need another vehicle or recommending this dealership to get a car from. On a scale from 1 - 10, this is definitely a 10.
