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November 2023 by Nigel Hall
I had the pleasure of being looked after initially by Robert and Keith who took the time to listen to me about what I was looking for. They were professional and courteous. I have bought all my vehicles here and would do so again if either one was there to help. Thumbs up!
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October 2023 by Priscilla Adams
I just want to thank the staff from Tom, Kevin, Joe and Aaron in Sales to service staff Antoine; they’ve showed high quality in their professions when helping me in the process of repurchasing a vehicle and meeting my needs. I purchased a dodge charger and it’s been a great fulfillment to me. Anything I need understood regarding my vehicle, (Warranty, Payments, Servicing, etc) everyone is always there to help.I want to express my gratitude and would hope they could gain some sort of incentive for all the hard they do and have done.Thank you DARCARS.
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October 2023 by Amaya Johnson
I just purchased my 22 Wrangler and everyone I encountered was pleasant and considerate. I worked with Tom, Isaiah, and another gentleman most consistently. Isaiah walked me through the entire buying process and explained/answered anything with good intent. I didn’t come here with the intentions of buying anything but I don’t feel regret or icky. I’ve been here before for service with my other vehicle and that went well, I think the only thing was the wait (but it was a busy day).
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September 2023 by Kyree Whiteing
Robert was perfect!!! Really helped me get the best car for me and my family. 5 stars!
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August 2023 by krishay garris
Robert is an amazing outgoing salesman ! I bought a Lexus here @ DARCARS with absolutely no credit , no trade in and little money down! I’am very pleased with his performance. Robert, has an excellent personality, and great customer service. Not mention, he offered coffee, pizza , and he’s very entertaining; I give him 10 stars ! Come to Robert. He would not let you down ; you will leave satisfied, and with a Car.
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August 2023 by Willy Ramirez
I purchase my Ram ProMaster from Robert Teamer last night. Bright and positive energy from the sales person, patient and informative. Highly requested.
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August 2023 by Kendra Johnson
I walked out today with a Dodge Durango and the CS there was exactly what helped get me in my truck! Dwayne was our sales associate and he was great. Very knowledgeable with the inventory, had an answer for all my questions and concerns and because of him I felt confident on my choice. Thanks Darcars!!!!
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August 2023 by SeaQuett'e Guinn
I’m here at DARCARS helping my mom look for a car and Robert teamer showed us nothing but love as soon as we walked through the door. His customer service was out of this world. A one professionalism. Come check him out.
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August 2023 by Marie Wood
I HAD A WONDERFUL EXPERIENCE ON DAY ONE. MY SALESPERSON'S MAURICE WAS VERY INFORMATIVE PROFESSIONAL AND OVERALL PHENOMENAL. I WAS APPROVED THROUGH THEIR FINANCE DEPARTMENT WITH NO MONEY DOWN. I RECOMMEND DARCARS TO ANYONE AND EVERYONE WHOSE LOOKING FOR A GREAT NEW OR USED CAR I RECOMMEND DARCARS ON AUTH RD.
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August 2023 by Ranada Hughes
The customer service here is garbage. When you make a 100k purchase twice, you expect better. We have use this place for purchase of a personal and a work vehicle. Our truck was brought here for an issue that they cannot figure out. Instead of communicating that with us in the beginning, our calls went unanswered for several days. We had to call them to get updates versus them updating us via daily phone calls. After I called several times, finally I was getting called with updates. Our truck was there over a week with no loaners available. Finally they had a few. If I give you a truck with a 3rd row then I expect one back. We purchased one for a reason. For them to have none on hand is ridiculous. We finally get one and the back window was broken. This was given to us without them checking the vehicle out at all. We were scared that due to the heat it would it worse and fully break so we requested another one. The next loaner we received , the oil light is on and was extremely dirty with pacifiers and McDonald's trash which means they didn't clean it at all or do a inspection before giving it to us once again so this vehicle will be returned as well smh. Not to mention I left a message for the general manager twice who has yet to call my husband nor I back. I would seriously tell people to reconsider purchasing anything from this place or getting service. We were looking to make a 3rd purchase and now we would rather go elsewhere.
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August 2023 by Sandra Washington
King Dwayne Henry Completed His assignment! I Pulled Up, He Greeted Me, I Told Him What I Wanted And - Bame! Is a Done Deal!.I Am One Happy Grateful Queen! HAPPY BIRTHDAY TO ME! ??
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August 2023 by June L.
Dealership has had my 2013 ram for 2 weeks to diagnose a knock issue. I have been paying for a rental car because they wouldn't give me a loaner. My appointment date has passed and still no progress. I called and service advisor tells me he is not sure when they will get to my vehicle but he will try for Friday mind you Wednesday made 2 weeks. I ask to speak to manager and he tries to stop me from proceeding but I get him to patch me through. Service manager listen to my statement looks my name up and says my truck is with a technician. How ironic is it that it's in the bay now after advisor saying he doesn't know when they will look at it.. I hang up and wait on call he said I would get but no call. This morning I get the call and the advisors says oh right after I got off the phone with you I grabbed the truck and took it in lol. Guess they were waiting on my call to begin even tho 5 days past my appointment. He then proceeds to say we need to tear down the motor to find the problem and we need $1500 before we will begin any work. So you make me pay for a rental car for 2 weeks and counting ($900) and then turn around and say I have to pay before you look at my truck!!! I have never been treated this way by a dealership a day out of my life this is not right! On top of that I have a warranty! They say I should only have to authorize I will pay if warranty will not and I'm perfectly fine with that but a deposit on work at a dealer is crazy!
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July 2023 by Delonda M. Tucker
I had a wonderful experience purchasing my new jeep. Excellent customer service and attention-to-detail. The process was stress free and easy. I highly recommend Darcars in Marlow Heights. Ask for Aaron. He was very thorough and knowledgeable of their products.m. He was able to find me a vehicle that suited my needs and an affordable price.
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July 2023 by Kevin Price
Great group of individuals with outstanding customer service from beginning to end of the whole sales process and after. Highly recommended! Best car buying experience I have ever had. Helpful and very knowledgeable of products. True professionals.
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July 2023 by Joyce Chambers
Hello I purchased a 2023 vehicle from darcars in May. My sales person was Derek he is great person to work with, and not only him but the whole staff is great people to work with, making buying a good experience. This purchase makes number nine vehicle for me. I love darcars on Auth RD., They are not just people but people that care about their customer. Love always!
