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March 2023 by waine Harris
Worst staff of any Advance Auto I have been to. I come in with receipt to exchange wiper blades that I purchased that didn't have all the included mounting brackets. As soon as I walked in the short black female rolled her eyes and walked away from the counter. I wait for the male cashier to finish with his customer. Then she walks up with an extremely nasty rude attitude and demeanor. I explained that all the pieces were not included, she said take it back to Greenbelt it's nothing I can do with it. I said this is Advance Auto correct. She said it's nothing I can do with it and again rolled her eyes.I went to get the even exchange and the customer behind me had a similar encounter with the same female. He asked her why she was so rude and he walked out saying he shouldn't have to deal with this.This is by far someone that doesn't need to work in any type of customer service position. She is a poor example for this or any business. I can 1000% say I will never spend money at Advance Auto again and I will encourage anyone that will listen not to shop there.I will update this with her name and photo soon but I can describe her as a short black female with short hair like a male haircut. She appears to be possibly in the LGBT lifestyle, nothing wrong with that, it's just to describe her.I will follow up with the corporate office and I don't even do stuff like this but this lady is such a horrible representation of Advance Auto I have to address her.And then when I had to do my own even exchange she decided to record me on her phone and follow me out to my vehicle to record. If only she put as much effort in providing decent customer service as she did recording me then maybe I wouldn't be writing the long negative review.
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March 2023 by Tina Marie
Very nice new location and super friendly like the other location in Clinton
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March 2023 by Disha Boo
On 2/11/23- Staff will not open door @7:35am & store suppose to open at 7:30a. A common courtesy would be nice to say give us a few mins.if they needed it
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March 2023 by Darryna S.
Staff was friendly and attentive when I came in. Just wished they had more staff to actually install my battery. I had to go elsewhere for an install
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December 2022 by ralph davila cosme
It's a very organized store and very meticulous but I don't want to go into a Museum of Auto Parts store.... AutoZone is way better so is Napa
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December 2022 by Lakeesha Bland
Staff not very friendly like other locations I use.
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October 2022 by JMP PMJ
Vincent is awesome. Great service.
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August 2022 by Michael A “MAMSR” Monroe, Sr
The associates were busy, very helpful and courteous.
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July 2022 by ralph davila
It's a very organized store and very meticulous but I don't want to go into a Museum of Auto Parts store.... AutoZone is way better so is Napa
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June 2022 by Maurice Wigfall
Today the customer service was very slow and I the items that was attempting to pay for in the basket and lefted
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June 2022 by Mi chael Johnson
Well stocked except bargain prices
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May 2022 by Judy Jackson
Great place to shop for all your auto needs.
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April 2022 by Jose Campos
All I needed I fun with no problem
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March 2022 by Jose A. Solano
This place is terrible,service really bad they don't accept returns,aren't wy and is rude when you try return something.,they say NO accepting nothing.
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June 2021 by Maggie B.
Can not reach anyone by phone you are put on hold Sells defective parts you are just stuck with.
