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April 2024 by Gavin Woolford
I never knew sending a UPS package could be so difficult. The lady at the register was very rude and not helpful at all.
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November 2023 by Virginia Bruce
Little pricy, but staff was mostly helpful.
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October 2023 by Alma Fitzgerald, Realtor
Awesome hardware store with a little bit of everything! If they don't have what you're looking for.... no one does! Super helpful employees too.
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October 2023 by Marles B.
I bought a house and moved to Cambridge a month ago. I love going to new hardware stores especially family owned ones. very disappointed in Hubberts. family owned I'll give you that but I have never in my entire life been treated so rudely by any employees in a business. not once but the four times I went there to buy something or for advice or help in setting up my new house. I'm a widow and was so excited to meet and get familiar with this business. I will not ever go in there again. four times being treated like crap is enough. One time I think the owner helped me and he was nice which was the only time anyone treated me decently in that store.
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September 2023 by Katrina Batson
Business had my property for over 5 months. Because I didn’t pick it up within about a week, the owner sent me a text stating she would have to sell my property. When I went in the store to pick it up, I told her she was rude. She cussed at me and after calling security on me tried to attack me while my back was turned. In the process my son got hit with a table that she flung out of the way to try to beat me up. Extremely poor customer service from the owner. Tried to call to find out information and she called me fat and miserable. I don’t understand why she thinks it’s ok to speak to a customer in such a manner. I have been there several times and this is the first time I’ve had such terrible customer service.
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September 2023 by Michael “Maintenance mike” Parker
Unfortunately I did not listen to ppl who who I asked about getting a riding mower fixed , I wanted it fix, respectfully, professionally. But what I got was charge more money than I expect ,a lawnmower that idles extremely high my battery was overcharged to the point where I had to purchase a new one and I was not happy with the quality of work that was done on a riding mower turns out I had to get a new starter. $578 later , I wanted to bring it back , but I decided I won’t ~ the fact it took them 3 hours to Locate a faulty wire ,the good Lord only knows what I paid for the starter , but lesson learned, should of listen to ppl who tried to warn me , but I’m a person who will give you the benefit of the doubt , now this is only the service department I can’t take anything away from the store. I never received the paper work for what I was charged, they seem to haul azz when I was trying to load the mower on my truck . We were in the business of purchasing a gravely runs about $7500 , I decided not to do it , cause if this is Where I had to pay $75 an hour on labor on a small craftsman took 3hrs lord only know what a gravely would be if I needed serviceI’m sure this review won’t hurt there business it’s the closet thing on this side of town , but I’m willing to travel for good service , will even be happy to pay for it
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September 2023 by Drew Amoia
Extremely rude and unethical treatment! My family has been nothing but patient and polite with this company when they continue to mess up repairs on tools and taking multiple months to complete a job. A chainsaw we left for their repair has been in the company's possession since May 2023 and it is now almost September. Today we received a text from "Lynn" that the repairs were finished and if we did not pick it up by the end of the week, they would be selling it at their auction. We went later that day and spoke to Lynn who was extremely rude and began yelling obscenities at us and threating to get physical. While leaving, she slammed the half-door into a family members stomach! We went to the police and will be pressing charges. Later, we called the company asking to speak to the owner, were transfered through and we asked the lady's name just to be sure. She got defensive and wouldn't give her name. We realized that it was Lynn from earlier, who is apparently the owner. She then talked about if we were the people from earlier today that she will be filing with the police and we will no longer be allowed on the property. We assured her that they will no longer have our business and that she didn't need to worry about it. She then proceeded to dish out even more insults. I have NEVER seen treatment like this before from any business and am truly disgusted and upset.
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September 2023 by J Black
I don't know if they changed ownership or what. I used to shop here every time I was in town. But wow, all it takes is one rude old lady running the register and I'll never come back.
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August 2023 by Trina B.
Owner Lynn Scott tried to assault me because I told her she was rude. She ended up injuring my son in the process of trying to get to me while my back was turned. They had my property for well over 5 months and it still does not work even after paying over $100 for their service. Decent customer service minus from the woman Lynn. She does not know what customer service is.
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August 2023 by Katrina B
Terrible customer service. Long waiting times on repairs and still not fixed. Woman Lynn is very rude and tried to assault me
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July 2023 by Deb
Great hardware store and so much more.
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July 2023 by Tyboria Stones
They are very respectful people and will work with you.
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April 2023 by Jamie D.
Friendly service. Great selection of gifts and clothing in addition to hardware store goods. Love to support small business.
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April 2023 by John Rueckel
Great local hardware store. Very classic in products, though they stock a nice selection of outdoor clothing. Certainly worth a visit and browsing.
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April 2023 by Joe Johnson
Great place to get most anything you need for your project
