R. Brooks & Son is a highly regarded appliance store located in Cambridge, MD, featuring over 200 appliances on display and more than 700 in stock, including refrigerators, ranges, freezers, microwaves, washers, and dryers. Customers appreciate the knowledgeable and friendly sales staff who provide excellent customer service without pushing for upsells. The delivery and installation team is praised for being on time, quick, and careful, ensuring a hassle-free experience. Many customers highlight the low recycling fee for old appliances, which is more affordable compared to competitors. R. Brooks & Son has earned repeat business from satisfied customers who commend the quality of their products and the professionalism of the staff. With timely deliveries and a commitment to local service, this business has become a go-to choice for anyone in need of new appliances. Overall, R. Brooks & Son is recommended for its impressive selection, outstanding service, and dedication to customer satisfaction.
I have never been in the physical store. I have purchased two washing machines, two freezers and a refrigerator. Just give them the dimensions and what you are looking for. Perfect service
April 2024
We purchased a new dishwasher last week so very impressed with everyone that works there excellent customer service Thanks Sandy it was delivered Monday the guys that installed it did a wonderful job this was our first time buying an appliance from them we will be back whenever we need a new appliance We highly recommend... read full comment
October 2023
The sales staff are always friendly and helpful. The installation staff could not be any better. On time, quick, mindful and neat. I highly recommend using R Brooks and son!!!
