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March 2024 by Todd Coren
The service was excellent! Employees friendly and professional.
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March 2024 by Mary Lawver
The customer service was excellent. From the moment I made my first phone call and Mary answered she was very helpful and got me scheduled the next morning. Once I arrived Mary and CJ made sure that I knew the process and what was happening during my wait.
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March 2024 by Bernice Boone
I was in and out under 1 hour with my oil change. Even though I was there when it first opened . Some people are not morning people, but the person at the front desk was very helpful and nice. I was happy with my service.
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February 2024 by Jackson Broadus
Ok so I had an alignment done a few months ago and in the time it took to drive home the front right tire had a massive negative camber. So I took it back… waited 3 hours for them to tighten two bolts and realign it. They then told me my front end was messed up and I needed more work done. (Issue was not there prior to the first alignment) walked out in the parking lot and it’s still not completely fixed and by the time it drove home it was back to a significant camber. After looking at it for literally 5 seconds. I realized the bolts on the camber adjustment had not been even hand tightened. The gap was massive and the issue literally was as simple as loosening the bolt , adjusting the tire, and retightening and torquing the bolt. I don’t see how in 3 hours and a whole auto shop. They couldn’t tighten two bolts properly.
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February 2024 by Joseph Brown
Honest customer service with great mechanics.
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January 2024 by Roger Shipley
Scott has been manager there for years. He always explains what your vehicle requires without trying to sell what you don't need. I have been a customer for over 20 years.
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January 2024 by Melanie Redman
1 day turn around time on a tire order.
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December 2023 by Preston Fouch
Took a faulty tire in to get it inspected. They had the tire up and running in 20 minutes flat. Funny thing is I was stuck in traffic to go run an errand while they fixed it and I didn't even get through the red light with traffic before they called and said it was done. A+ thank you guys.
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December 2023 by ultyutaas
Great customer service , went in for new brakes and they got it done fairly quick. Cody A. was very helpful and hilarious , almost made me spit out my smoothie.
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December 2023 by maddie
great customer service, codys super funny and made the experience worth while. definitely reccomend this place.
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December 2023 by jeffrey reynolds
The staff was very professional. The work they performed was flawless.
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September 2023 by Maddie Leadmon
The guys here made my day! I had scheduled a state inspection at a shop near my house only to get there and be told they don't actually offer that service. I was on a time limit and needed it done within the morning. I called around to multiple shops that didn't have availability or an inspector, and finally got to this store. They were so nice and told me they could squeeze me in that morning. They were totally fair and found some things that needed to be fixed and were able to do it for me right then so that the car would pass the inspection requirements. I will be going here for any car needs from now on out. Fair and Friendly!
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July 2023 by Darlene M.
I'm so glad my friends told me about this place. I feel like I struck gold. Scott and Clayton are both amazing employees and an asset to the company. I've had issues with my car for a while. I've had it serviced thee times at competitors to no avail. Simply threw my money away. I was told about this place in California, MD. It's a bit further than all the local places but well worth the drive. All my issues were addressed and fixed to my liking in a short amount of time. I'm ecstatic. They have just gained me as a customer for life. I'm telling all my friends and family about this Tires Plus.Best experience I've ever had.
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June 2023 by Chloe James
I've never had any trouble and all my interactions with the staff has been pleasant
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May 2023 by Holly Zegalia
We’ve been long time customers. About a year ago went in to get 2 tires. The gentleman at the desk continued a phone conversation and didn’t even acknowledge I was standing there. When I didn’t leave, he eventually finished he call, sold me tires but then had a bit of an attitude that I wasn’t having them mount the tires.5/14/23 I called about a specific tire. After several phone calls I discovered the tires are on back order. Picked a new tire and called 5/15. Again not in stock but I was assured they would be delivered 5/16. I made an appointment for 5/17. Drive 45 minutes, same gentleman at the desk watching videos on his phone and I’m told they only have 3 tires and the other tire “might be here today, might be tomorrow”. Ordered tires for another location due to the attitude and total dismissive behavior. 3 hours after my appointment time received a call that the 4th tire arrived. I explained I was not okay with the treatment. After being talked over and told several times they had no way to know when the tires were coming, I hung up. Funny they couldn’t see when it was coming but yet the person who called me told me when they were ordered and what it said as ETA when ordered. Other location told me when the tires would arrive and gave a day of leeway just in case.Service: Tires
