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November 2023 by Dave W.
Working with Jeff at this Wesbanco was the biggest financial mistake of my life. We agreed upon a bridge loan to finance our new house before our former house sold. When I came to sign papers, they switched it to a HELOC loan with completely different terms. I foolishly signed it without realizing. This mistake cost me $7,500+ in interest payments. When we did sell our old house, wesbanco added a $9,300 bill for closing costs. We had already paid this bill at the beginning of the loan. Fortunately, our title company was sharp and noticed it. They can't legally charge this twice. We had to call them out and get this bill removed. This is the kind of crooked, predatory lending I did not realize still existed in this country. BANK ELSEWHERE
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August 2023 by Susan Jung
Opened our bank account here a couple of months ago, & because I also have a trust account which has been complicated for other banks, this manager informed me that he would research the legally correct approach, & promptly got back to me & opened my account(s), thus fully accommodating our particular financial needs. The staff welcomes with professional, respectful & friendly service, and I don't feel like a "number"l
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May 2023 by James Hackett
Great people very nice and very helpful I love how they get to know you and welcome you on a first name basis
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July 2022 by Ebony Johnson
Very clean on inside and the people were very nice and welcoming, nice and cool on inside as most banks are James was the one to that serviced me I was pleased with his help what beautiful friendly smile
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May 2018 by Steve Raley
Wish I could give 0 stars. Never heard of not being able to pay a bill registered with your phone number, your address, but in your spouses name. Needless to say, I shouldn't have to put every bill in the household under my name to be able to pay it with my account.
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August 2017 by Jan Jarboe
I opened my account with Valerie Buckner Nov 2016. She was very helpful in explaining the different features of their services. The staff is always very courteous in providing the extra touch of customer service.