-
March 2024 by Cheryl Jett
I made an appointment two weeks ago went and sat for 30 minutes. The hairstylist never showed up, and the receptionist & another stylist would not call her to check on her. Left the stylist called me three hours later apologized and rebooked for today. I went, sat for 20 minutes, finally went back to the stylist and she didn’t remember me did not put the booking in and told me if I wanted to come back in about an hour she would take me!! You’ve got to be kidding me I will never go back there again for trips and gas my time. I would give less than a one star, but they don’t have it on there!
-
March 2023 by Mitchell
I had the unfortunate experience of coming here. Came in to get eyebrows done, left worse than if I were to just do them myself. Who ever the older gal is calling herself a master barber is a liar. My eyebrows are literally uneven and I now have a huge gap in between my eyebrows. Never coming here again. Don’t ever trust a JCPenney barbershop.Service: Haircut
-
February 2023 by Brittany Grant
I love going here. My stylist Cyndi is phenomenal and I always leave looking and feeling gorgeous.
-
January 2023 by Sharon Pritchard
Everyone VERY nice and friendly. Hair cut was bad. I got there at noon and didn't leave till 1:30 for a very simple long layer cut. No style. No wash. No blowdry. No hot iron. Very simple. They layers are uneven by inches! It wasn't blended into the length. She chopped it at my jaw and didn't blend it at all. Now I have to pay someone else to fix it. Not happy all and won't be backService: Haircut
-
April 2022 by Tracey Young
Phones were done, so we stopped in,,,, very polite we book two appt,,,,,stay continued
-
August 2021 by Teresa M.
Cindy is the best stylist I have ever had. I moved to Virginia 2 years ago. I still travel 2+ hours just for her! Yes she is THAT good!
-
April 2021 by Kathryn Lydon
Cyndi is by far the best hair stylist I have! She always listens to what I want and makes it happen. I have never been disappointed by her work. And the new Olaplex treatment she is doing to my hair is life changing. 10/10 forever would recommend!
-
March 2021 by Ashley Taylor
Manager Cyd was disgustingly RUDE! Poor customer service! Cyd’s behavior was totally inappropriate to be a manager! She needs remedial training! NASTY ATTITUDE! My stylist and the ladies at the front desk were awesome and very friendly! Cyd needs to take some notes from her staff! I’LL NEVER GO BACK AGAIN DUE TO CYD’S NASTY SERVICE!
-
December 2020 by Andrew Richardson
Nice salon but overpriced for a simple men’s cut
-
October 2020 by Becca Li
Very nice and professional
-
January 2020 by Lacie Parillo
I am writing a review for Cindy and Nichole M. I see both of them depending on when I need my hair done. These ladies communicate my needs as if I have one hair dresser. They are both very professional and kind, and truly care that I get the best service. I get complemented on the color and cut of my hair constantly. See either of these ladies if you are looking for a beautifully toned platinum color and sharp cut!
-
November 2019 by Lauren R.
My engagement shoot is a couple weeks away and I went to a new salon today- JC Penney. I forgot to book an appointment at my regular salon which is terrific, and of course they were booked up. So I went somewhere new to see a stylist who apparently "has a lot of experience" based on the two google reviews I found. Well she totally hacked up my hair! I have generally long straight hair, easy to manage and I've been told it's easy to cut/style. Wanted a trim and a FEW LONG LAYERS. Easy peasy! She dry cut my hair while telling me all about her ex-husband ("he's an a**hole, you should see the sh** he put me through") etc. So I'm listening, trying to be polite and then she scoops up my hair on top and chops it! She says "oh no long layers will thin out your hair so they need to be shorter" AFTER SHE CHOPPED it! Then she washed it, and scraped my scalp so hard with her nails that my scalp is still throbbing an hour later. I sear i have marks on my hairline from her nails. The water was lukewarm, the blow dryer she used looked and felt like a hotel travel-style blow dryer. She didn't use a brush while she blow dried (after I asked her to) and it frizzed up beyond belief. Now I'm a generally nice person. I hate conflict, I am very polite and pretty quiet. But this made me so upset! I don't want this to happen to another poor soul!
-
January 2019 by Tami P.
I recommend Mel, she did a great job on my hair. It came out exactly how I imagined it would! The only problem I have is that it's been a month and it's washed out! I do t know if anything can be done but I'm going to return to the shop, I'm not happy about that.
-
December 2018 by Ally Rodgers
I highly recommend Lurena Lindamood. She took my long, heavy, styleless hair that hadn't been cut in years, got the layers just right, and somehow managed to do exactly what I wanted and yet so much better than I imagined. I love it!
-
September 2018 by Tamara O'Shea
Staff is always very friendly and attentive. Really enjoy every time I go in there. And I never leave unsatisfied with my hair. Top notch crew.
