“I came into Verizon to research a more affordable cell phone plan. Day 1 of my pursuit I talked to Mr. Boss ( I don’t remember his first name.) He was very friendly, personable, knowledgeable and professional. Moreover he gave me many options to consider.Although I didn’t decide on a plan that day, I returned the next day and Kerry assisted me. He was charismatic andclearly explained precisely how my new plan worked.My experience with these two representatives was reassuring and positive . They represented exemplary customer service.Lastly, I need to mention that my recent online experience with the Verizon bot was horrible and brutal. Please go back and program your online bots to respond to humans in a humane way. I requested a customer service representative and it basically hung up on me twice.”
“Aleyss and Calvin, I believe we're their names were super helpful. I usually have trouble with plans and everything to be a sprint customer and going to tmobile, but these two really helped me with so much. I definitely recommend you see them.”
“This place is amazing. They helped me and my family switch from AT&T! The vibe from the employees and the atmosphere is very upbeat! I loved they have modernized music and all seem energetic. I was astounded by how helpful they were when I didn’t understand the quotes. I will definitely be coming back to this location! Anyone one of the reps are amazing! If you’re looking for a new Verizon store this is the one to go to!”