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January 2024 by Rebecca Ladner
Since we only have like three working car washes in the south county I typically go here because it’s the best of them. However it is not THE best. I would give zero stars if I could. Today I went through the Touch Free automatic car wash to get the salt off my car. Only one side was spraying water. Against better judgement I decided to do it anyways. The moving beams literally slammed into the back of my car several times. I couldn’t do anything about it because of my wheel being locked in. I’m not sure if the sensors are not working properly due to the cold weather but if that is the case it should have been CLOSED. Also the man in front of my put 20 dollars in and entered, the car wash did not start. I pulled up to the screen and it was asking for 7 more dollars. (It’s a 12 dollar car wash) I payed the 7 dollars for him and let him go through since he just lost 20 dollars essentially. The beams didn’t slam into his car which was about the same size. All in all I’m leaving with my car soapy, and scratched. WOULD NOT RECOMMEND.
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December 2023 by TS Yost
This was the worst self-service car wash I've ever been to. I would give zero stars. The wash asks for 8 coins you give it 8 coins and it gives you 1 minute of wash time. I switched to another Bay, another 8 coins 2 minutes of wash time. I will never use this service again. Then with no more coins and a soapy car, I had to go through the drive through car wash which gets stuck and only one side rinses that's if you get any soap. Don't waste your time or money.
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November 2023 by Ruth Guyon
Moved here almost 3 months ago with a teenager and a dog so you can imagine how messy the car was. They did a great job, very thorough, got all the dog hair out and it smells nice again
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November 2023 by Debbie Hobson
Very efficient. My car has never been so clean.
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October 2023 by JennaRay Rufin
we just moved here from san diego and i was so relieved to find a full service car wash close by. i’m not sure why the reviews are so negative? for $22 i got exactly what i expected! i have 2 kids, so i emptied out my car and blew all the big crumbs out with a leaf blower before heading over. i was greeted quickly and my car was done pretty fast, as well. i think maybe they took pity on me after seeing the car seats ? but everything was wiped down and lightly vacuumed! the exact same things i would have done myself at home, just paid to have it outsourced today.don’t expect new car smell, expect to have your windows cleaned, the cup holders cleaned out, electronics dusted and, all water/jams wiped off. exactly what i needed.
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July 2023 by Bill K.
Cant wait til we get a real car wash down here. Good news is that Magic Tunnel is coming woo hooo
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July 2023 by Aurora H.
Subpar at best! #1 package and I still had to wipe down and vacuum the interior. Exterior was 1/2 way clean. waste of money
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July 2023 by M Q
We have lived here for a few years and I am not sure how I missed this place! What a great job they did on the full service car wash!! The vacuum was just right, the wipe down got all the areas I was concerned with, and inside/outside are better than I expected. Everyone from the nice person who explained the pricing and process to the cashier and team doing the final detailing, the customer service was awesome. This will now be my regular place!! As for the comments in the reaviews about the interiors not being cleaned, as a person who for years has done my own car detailing after toddlers and trips and teens after sporting tournaments, there is a difference between a $30 full service wash and car detailing.... hours of difference.I appreciate you! Thank you!
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July 2023 by Madiha Syed
I had a very bad experience. I even told the lady that my car is not even clean and they really didn’t do anything. This is how my car looks after the full service.
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June 2023 by Autumn Terry
Great job for the time and price! For less than $30 it includes vacuuming and wiping down interior, windows, a brushless wash, hand drying and cleaning rims and applying tire shine. And done in less than 15 minutes! They do individualized detailing, too. Staff always friendly. Just remember they're closed on Sundays and in bad weather.
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May 2023 by Marye C.
when my car rolled out of the wash today it had a flat tire! without any discussion, the manager, Phillip immediately tested, moved & put on my spare! he called Gary, at Cheseldine Tire & in less than 3 hours my tire was replaced, spare put back in AND Get This! they never asked for my full name OR any money!
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April 2023 by Newell Rand
Last time I came, they vacuuming was almost non existent. I brought it up to the lady who gave me my ticket today. They did an amazing job today. My car was spotless and I left one very happy customer. Thank you!Service: Auto interior vacuuming
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April 2023 by LaMarciana
I have given them too many opportunities because they are the only full Svc car wash in the area that is not detailing. The quality and service has deteriorated significantly. In my last visit, I pay for the full package but I didn't get what I paid for and when asked to vacuum the areas they missed, the workers got angry and aggressive with me. I was polite to them and I didn’t understand why so I went inside and told the front desk, I was asked to call management and report the incident, I left a msg but I never received a callback.
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April 2023 by Cheryl Redmond
Honestly not a very good job at all & I actually got the best one #1 sorry to say I probably will not come back unless things get alot better..
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March 2023 by J
Awful automated car wash 12$ for the top wash option, and my truck is still covered in dust and all the fingerprints/handprints that you see of wiping your hand across while getting in and such is still there! Didn't fully wash the soap off nor did it completely clean off the rainx it sprayed over dirt and dust.... what a rip stay away from them.
