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October 2023 by cordeaus
My 2006 Jeep wrangler's clutch failed while my high school aged daughter was driving it at night. The owner understood the concern that a kid was stuck on the road and made it a priority get to her and tow it to the shop quickly. I have a mechanic that I trust already, but he wanted the business and said he had the experts to fix it right. We negotiated a good price and he stuck to it. I had it back in no time and the Jeep has never performed better. Just a great, honest and fair experience all around. Would highly recommend!
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October 2023 by Frank Yelinek
Excellent and rapid service on a day I really needed some quick assistance! I often use them ... great work!
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August 2023 by Ryan hurt
Went the to get a tire and rim switched out but all of the sudden the owner had a family emergency and had to leave. I had just finished the paperwork and was told that they could not work on my vehicle. Easy job but I guess it wasnt worth their time.
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January 2023 by P O.
Normally I'm skeptical about places right off of the highway. I came here needing an inspection and it was time sensitive so this is the only place that could get me in the same day. Z, the owner was really helpful and explained everything about the vehicle that he found when doing the inspection. The woman working at the front desk was also really helpful and nice. I will be scheduling more work I need here in the future. In the future I will be getting an alignment and tire balance here. They have a really expensive new alignment machine that inspires confidence that the alignment will be the best that money can buy .Not too many places you can trust anymore but this place is a good one.
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October 2022 by Robert Sanchez
Do not bring your vehicle here! EVERYTHING they did had to get redone at someplace else. They Installed my brakes backwards, causing my rotors to warp and have heat damage. Needed new rotors and pads soon thereafter. My exhaust was "fixed" but as soon as I left I had to return to get it fixed again. The next day I had to go to a exhaust shop where they showed me how they fixed it; With concrete patch and burned out weld holes. I do not recommend any work to be done here and I will be contacting the BBB and submitting complaints.Services: Auto exhaust system replacement
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August 2022 by Nikki Brittain
I will not be returning to this autobody shop after the mess they left on my windows and lack of any quality checks after having my car for 2.5 days.My car failed the - $125 - state inspection. This 1 star rating is from the removal of my window tinting. A substantial amount of window tint adhesive on all 5 of the windows they removed tinting from. I also discovered that my passenger window could barely lower, was jamming, and felt like the mechanism was going to break.I called them the next business day and was told by the mechanic to bring it back and they would try to remove the residue from 4 of the 5 windows, refusing to do anything for the hatch window – the one that was the worst visually. When I inquired why the staff hadn’t double checked the lowering of windows, noting it was a safety issue, I was advised that Maryland law only cares about the driver-side window. When I asked about a refund or discount, I was told they could discount a windshield replacement, but no actual number was advised, and wouldn't trust them with anything car-window related now.I tried to speak with the owner of the company but he had “just left” or “snuck out the back door” when I called. Take from that what you will.Service: Vehicle Inspection
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August 2022 by Francis Hill
They was great and very sufficient and showed a lot of concern about my vehicle
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July 2022 by Steven B.
Avoid this dishonest shop. They really need an option for negative stars. Took an older Audi to them for a state inspection: They charge more than anyone else in the area for the inspection $125, but they don't tell you up front. I guess the flashing sign in the front might alert you to the up-charge, if it was legible. Oh and then to add insult to injury they charged an extra $4.99 for using a debit card. This DISHONEST shop thought they could make some quick cash by drumming up $1,100 in unneeded repairs. The front bumper cover had a tear in it and they said the front bumper needed to be replaced. The cover can be completely missing, what counts is the piece of steel behind it. Apparently they thought they could pull one over on me, and I would rather blow the money than risk moving a car with no tags. They were wrong. I will not do business with someone who tries to steal from me. Hope the $125 was worth it. Update: Took the car back to Cheseldine, they reinspected, and it passed without replacing ball joints, bumper covers, or wipers (really, wiper blades). The inspection also cost $50 dollars less.
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August 2021 by Dawn C
We had a time sensitive requirement for our vehicle. We called A2Z and they were able to get us in quickly. We were able to pick up our vehicle quickly and were very happy with the customer service we received. We will definitely return for our future automotive needs!Service: General repairs & maintenance
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August 2021 by Ronald Fry
Honestly the best place ive seen in a long time in getting great deal with tires. Need your other car inspected? They also the cheapest to get inspected in the area too!!Services: Wheel alignment
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June 2021 by Esther Karl
Honest assessment and fair repair! They could have taken me for a lot of $$, but, was very honest about the reality of the situation and saved me a bundle. The repair performed was excellent and The price outstanding. I won’t need any additional service for quite some time. Their honesty and good work will have me returning happily!!Service: Tyres
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April 2021 by back2thebasics mitchell
I will never do buisness with a2z again. I don't appreciate being mislead/conned. Furthermore having to dish out over $600 for repairs that I was told needed to be fixed and come to find out the original parts where not broken. Very disappointed ?Also please work on better buisness practices. Be upfront with consumers and disclose the fact that if vehicles need to be reinspected due to failing inspection, you charge a whole $30 fee on top of the original fee making you NOT THE CHEAPEST IN TOWN. If you are reading this and decide to go anyways, just stick with your gut feeling if I would have done this I wouldn't be in the situation I'm in. And remember somethings are worth a second opinion. On a positive note they did get things done in a very timely fashion.
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April 2021 by Zobayer F.
Great Mastertech and honest inspection great customer service right honest price for the job I needed for my car
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March 2021 by Victoria Berry
Great service!! Never any issues!
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January 2021 by Shanar Lakes
Rented a car from here and the lady at the front desk was rude as hell. Kept getting different prices everytime I went for the same car. This place is a total rip off