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February 2023 by Angela Davis-McCoy
My family & I have been loyal customers for the past 20 yrs & 8 vehicles later. The customer service is 2nd to none, though some have retired... They've always been courteous & honest about our vehicle needs.Thank you all... Mike, Chris, Dave, Tom & the whole garage team. Five thumbs up to Wilson's Good Year of Burtonsville. ❤️The Real McCoys
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December 2022 by Nenita Bayan
Everybody's nice, and professional. Mechanics are able to fix my car's problem in timely manner.
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September 2022 by JM
Reliable service at a decent price,
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September 2022 by Nancy M.
Have gotten good service from these guys. It's always nice when a mechanic recommends against work being done. They could have done it and charged for it and we would have no way of knowing it wasn't necessary. We trust them.
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July 2022 by David Schuman
Great work getting the balance right on my difficult Subaru wheels and tires.
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May 2022 by Andrew K.
The company I work for (Premier ponds) always uses this shop for our Silverados. They take care of everything without issue. If you have a big heavy vehicle they can take care of it. Today they took care of the nail in my tire faster than ever. The staff and mechanics are friendly, knowledgeable and patient. I love that I have a shop I can go to and not worry about anything. Whenever I have an issue I know they will take care of me and they always do.
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March 2022 by Sheryl P.
My husband and I will be moving soon out of state. One of my few regrets about that move is that I can't take Burtonsville's Wilson Tire & Auto Service with me. I've been here seven years and during that time, the guys at Wilson's Goodyear have been kind, honest and reliable and they do great work. Communication is stellar--timely and clear. I've never felt that I was being pushed to do any service and I was always given options along with knowledge about what the consequences of each option could be. But no pressure. As a middle aged woman who is handing my car issues myself, I have been hoodwinked a couple of times by mechanics in other places. But I trust the guys at Wilson in Burtonsville completely. Thank you, gentlemen! I will miss you. Anyone want to move to Texas with us? :-)
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November 2021 by Barbie B.
These guys were super!! I can't say enough good things about the communication, the service, the prices and the turnaround time. Top notch A++ After waiting over a week, for my insurance company to JUST get me an estimate for my tire and rim replacements from their in-network service provider, Wilson got me quote (and it was less then the insurance companies source) within hours, I was back up and running in 2 days. Thanks a bunch guys, I hope I don't need to see you too often, but it's wonderful to know that great service is still out there when you do need it!!
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October 2021 by Jerry W.
The older gentleman at the front desk needs some customer service training. I walked in on a Saturday and got two tires ($500 plus). I happened to be there because my car was next door at Jiffy Lube getting an oil change. The turn around was great and the lady at the front desk was helpful. When I was there for the tires I noticed that their prices were slightly cheaper than Jiffy Lube. I then started getting post card mailers regularly. Today I walked in on Saturday and asked if there was an appointment I could get for today or if I waited how long it would be. The guy said we don't do appointments and it's a two hour wait. I said so I have to stay here for two hours if I want my oil changed. He said yup and went right back to his work. I guess they're so busy they don't need my business. Didn't offer alternatives, like would you be interested in scheduling it for a weekday. If we took your number down and things free up we could call you back if you're just running around on errands. It's a real shame when a company marketing department spends time sending me postcards saying they want my business but the employees just blow people off when they walk in the door.
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September 2021 by Brooke downing
I was recommended to Wilson Tire and Auto thru a great friend who had been going to them for many many years before she moved out of state.I had my 4 new tires placed for less than the dealer was asking for.I had my reg oil change done at the dealer and was told I needed front AND rear breaks and rotors.Took my car to Wilson's and was told I ONLY needed the rear breaks. The front looks good. Will RECHECK them at the next tire rotation.I also got the work done for almost $200 less than the dealer.These guys are very upfront, honest, and quick.They had the parts SENT OVER to the store and replaced them within 2hrs while I waited.Very polite and good conversationalist, if you are in the talking mood. If not. They let you be.Highly recommend them and their work!!
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September 2021 by Timothy Brubaker
Solid. I screwed up the tire order, they brought in replacements same day at no extra fee. Good service, price as advertised, and no pushy sales.
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June 2021 by Millicent W.
My first experience with Wilson is when I had tires shipped from Tirerack.com to the shop nearest my home. The guys were pleasant and professional. Mike explains everything and they are fair and honest. They've replaced my exhaust pipes and do all my oil changes. I really like them because they get me in and out, unlike the dealer that keeps my car all day.
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May 2021 by Contra Archy
Over priced... and they tried to up the price I was initially given with extra charges. Went elsewhere and got a better deal and a firm fixed price with no surprises. Stay away!
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January 2021 by Richard Potts
One of the better tire places
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December 2020 by Kevin Lejeune
Always good customer service they get it done quick
