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October 2024 by Brendan LeJeune
I was given the wrong id and cash amount after trying to cash a check. Ending up having to drive back to the bank. Not satisfied with my first experience here.
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April 2023 by J
Best place to bank
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June 2022 by James Thomas
I read all the reviews and I have to believe that the people who wrote negative reviews are talking about a different bank. Sandy Spring Bank financed the construction loan for my house in 1986 and the purchase of six vacation condos in the early 2000's. I was a government employee with a Credit Union in my office so I did not consider Sandy Spring for checking or savings. When I retired in 2014, I went with Suntrust (now Truist) for checking and savings because they had an office in the neighborhood Safeway. The branch I had been using closed during COVID and the nearest branch simply did not perform to my satisfaction. There were frequently long waits for service and their mobile banking was just terrible. I have only recently become a Sandy Spring Bank customer at the Burtonsville branch. There is a night and day difference. There is a "what can I do your you" attitude with everyone I have met there. If a teller is not immediately ready to handle my deposit, I get an apology for the slightest wait. I am contacted frequently to make sure I am satisfied with everything. And most important to me, their mobile banking app works like a charm. If I could give them more than 5 stars, I would.
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June 2022 by CiaraC Hanshaw
I opened an account in the beginning of the year and still have yet to receive my bank card. Then I receive horrible customer service and holds on my funds that are legit and cleared. I feel like I am racially profiled because every time I cash a large amount of money I am questioned, have a long wait and not served as fast and friendly as other customers when I come. I only opened an account here because my lawyer banks with them. I will stay with my other banking institutions and will close this account immediately after today. They lost a great customer
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January 2021 by T Wind
Friendly service
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October 2020 by Govina Etwaroo
Angela is amazing. I explained my problem to her and she helped me resolve it easily. She is also very kind!
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October 2020 by GONNER
This is a really great bank with really great staffs. There service is quick, reliable and secure.
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September 2020 by Vina Etwaroo
Angela is amazing. I explained my problem to her and she helped me resolve it easily. She is also very kind!
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August 2020 by Halima Jallow
I love the Burtonsville sandy spring bank. I don’t know where to start. The customer service at this location is a top notch. They make you feel welcome and appreciated. I love all the tellers.
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April 2020 by EL & S BEAUTY SUPPLY
ABSOLUTELY LOVE THIS BRANCH... The customer service at this Sandy Spring is exceptional, the employees are very knowledgeable, they definitely want the best for their customers. This is one of the most genuine banks to keep your money. I go out of my way to visit this branch....KEEP UP THE GOOD WORK!
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March 2020 by Marcel Tom Johnson
This is a really great bank with really great staffs. There service is quick, reliable and secure.
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March 2020 by Kezia Ohene
The service and the people especially Ms. Angela are very professional and nice. I’m glad to have this Bank. I love it.
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January 2020 by Christia Brown
Someone had a field day with my account and I incurred overdraft fees etc and someone was supposed to call me yesterday after I stopped in to help do something about the fees but I have not heard a single thing and more overdraft fees keep popping up... I might just take my business elsewhere
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December 2018 by Tom Ellis
Can't get some one to pick up a phone
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March 2018 by Venushki Hemachandra
Rude and unhelpful
