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March 2024 by Mulu Lakew
Rude Front desk offficer
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March 2024 by Jarice Banks
Myself and my daughter my teenage daughter came in to get a strep throat strep test because my other daughter was diagnosed with a positive test and we had the same symptoms that she had and we ask for those tests to be performed and the Covid so they are both came back negative and I said that I didn’t trust it because of the technician in the medical technician she was rather short and she didn’t want to nget that far back in the back of our throat . When the Clinician in charge evaluated us she was hacking and coughing the entire time we walked through the door . She was a nurse practitioner. She told me that there’s a ton of things that it could be and if you if I want to get it tested over , she said I would have to go to another urgent care for service. They are under new management so this is not the same people who managed it last year either so save your money and go someone else . We left with sore throat, chills, headache , dizziness, stuffy nose and coughing. No written instructions or prescriptions.??♀️
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February 2024 by Lori Ambrusch
This isn’t Quality First anymore - it was purchased by FirstCall. The previous practice was phenomenal, with virtually no wait times. This practice promises services they can’t offer, have you wait three hours for four people ahead of you (literally), and then tell you they indeed can’t perform the service they promised after you’ve paid a copay and waited. It’s a shame that they’re using the previous company’s excellent ratings to make their reviews get averaged out - I recommend you take a look at the recent reviews as compared to the ones from several months/years ago.
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January 2024 by Samantha Leisher
I arrived at 3:10. Got checked in at 3:16 and they told me an hour because I had 5 patients ahead of me. Meanwhile they have been telling everyone checking in after me the same thing. Someone who came in 15 minutes after me was told 5 patients.It’s 4:45 and they’ve taken back I want to count 6 people.The same patient next to me who checked in 15 minutes after me was told “there’s 3 people ahead of you” and the patient says “so you’ve seen 2 people in an hour and a half?”The worker goes “we’ve seen 4”.This place is ridiculous. There were people who got there after me and checked in and were there for physicals for school and were in and out. Yet all the sick people had to wait over 2 hours to be seen.
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January 2024 by Matthew Russell
Great business!
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January 2024 by Galaxycat F
Do not go here unless you want to incur sneaky additional charges.We were told this was a great place to go for quick, fast COVID test results. We liked the ease of getting in and that you DID NOT NEED AN APPOINTMENT- you didn’t see a medical professional, you didn’t have to sign in or talk about your symptoms- the testing was OUTSIDE, so you didn’t even go into the building. Quick, straightforward covid testing… until you get your statement (six months after the fact), and are charged for an “office visit” in addition to your COVID test.When I called billing they could also not give me a straightforward reason why I was billed for just an “office visit” when the government was paying for free covid testing, and why that “office visit” is the same cost as my “office visit” + covid test when the government was no longer covering covid tests.Something is sketchy about the way they run their billing dept. and while I appreciated the fast covid testing, I won’t be back because of their shady billing practices.
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January 2024 by Rachel L
I visited the facilities for a Covid test. Not took long after, I get a bill requiring me to pay a co-pay. I check my explanation of benefits EOB and I saw that in addition to billing for the diagnostic pathology, they also billed me for medical care! I did not receive any medical care that day! I didn’t even make it to a patient room. I was sat in the hallway, swabbed by a technician and I left. No medical professional spoke to me or provided me with any medical advice or care. Yet they saw no issues billing me. I have been contacting them since I got the bill and so far, they are refusing to remove. It is too bad that their billings practices are fraudulent. They are not upfront about anything and we just get surprised bills. Very frustrating because their providers are very nice and professional.
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November 2023 by Alex Miller
Physician did not diagnose properly. I went to another urgent care and got the problem resolved.
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September 2023 by Natalie J.
Quick and efficient COVID testing. I have been here a few times. I like all of the PAs and NPs here.
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September 2023 by Julie Monette
Contrary to some reviews on Google, I’ve used this clinic many times in the past 4 years and have always met caring and courteous staff. Possibly it is quite quiet but everyone is available and considerate. I’ve only had to wait for a while twice and today was not more than a 5 minute wait. It is definitely my easiest option for a quick doctor or appointment.
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September 2023 by Afshan Desai
I went for a walk-in visit today and the front desk checked me in accordingly per my symptoms, the wait time for the provider was not very long at all. Within an hour I was evaluated, labs collected and processed , my prescription was sent to my pharmacy. The staff was courteous and explained everything to me. Nurse practitioner Dawn and her student were both wonderfully quick and thorough.
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September 2023 by The K&B FAMILY
Everyone was very friendly and welcoming. The staff was was exceptional as far as asking questions and making sure everything was completed.i am so glad there is a descent place, like this in our neighborhood. We will be going back whenever we have a an urgent matter.
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September 2023 by Zoey Carllo
I was taken in pretty quickly as a new patient. Waited a while for the provider, everyone was very friendly, nice, and pleasant. Got quick treatment once I was seen I was sent on my way. Very organized and nice place to go for any urgent needs!
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September 2023 by Arshad Malik
Very cleanQuick and nice services staff and Doctors
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September 2023 by Donna Kassel
Organized and efficient Covid testing site
