“I had the most wonderful experience at this branch. I was trying to retrieve copies of two cahier's checks that I issued to a third party. After speaking with representatives on the phone, at a different branch and even at this branch, my request seemed baffling. However, one day I tried my luck and thanks to Roxana, I was able to obtain a copy of my checks. She was knowledgeable and diligent and within a few days, she was calling me to let me know that she was able to get those copies and had put them to the side for me in case I come in when she wasn't there. Times are challening during this Covid season and the smallest random act of kindness could change be a game changer to someone's life. I'm sure Roxana thought she was just doing her job but it was so much more for me. Thank you for being amazing Roxana!”
Atms
Atms
Atms
“I had the most wonderful experience at this branch. I was trying to retrieve copies of two cahier's checks that I issued to a third party. After speaking with representatives on the phone, at a different branch and even at this branch, my request seemed baffling. However, one day I tried my luck and thanks to Roxana, I was able to obtain a copy of my checks. She was knowledgeable and diligent and within a few days, she was calling me to let me know that she was able to get those copies and had put them to the side for me in case I come in when she wasn't there. Times are challening during this Covid season and the smallest random act of kindness could change be a game changer to someone's life. I'm sure Roxana thought she was just doing her job but it was so much more for me. Thank you for being amazing Roxana!”