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March 2024 by Joanna Matthews
Sima is an incredible hair stylist. I am happy that I reconnected with her and plan to return for future hair appointments.
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January 2024 by Artickat 1337
Didn't realize till after I left so a little bit of my fault but missed a giant spot on the back of my head with the haircut. Definitely don't go here or you will feel rushed and overcharged for poor service.
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January 2024 by Bless Besong
Worst hair cut I have gotten in years
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October 2023 by Razia Rahiab
I came here to get a perm and then left with my hair burnt. The hairdresser didn’t want to refund me or fix my hair, and now my entire hair is so damaged and dry. I don’t recommend this place to anyone.
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October 2023 by Christina R.
Had a fantastic experience here with Shamim! Love my new cut. She is patient and welcoming and is a very skilled stylist!
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September 2023 by Raymond washington
Tigist Simie failed to show up for an appointment which was scheduled today at 11:30 with my wife. She waited for her until 12:00 pm, no call no show. No way to conduct business.POOR CUSTOMER SERVICEToday is August 29, 2023 and this woman has not called to apologize or even acknowledge the fact that she FAILED to show up for the appointment. NO CLASS and poor customer!!!
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August 2023 by Deborah Walker
Sima is a beautiful and amazing person. After having a bad schedule experience at another location, I called Hair Cuttery in Burtonville , MD Sima schedule me for the following day. Her kindness and patience was greatly appreciated. She did an awesome job on my hair. Thank you Sima!!! YOU ROCK!!!Deborah OwensServices: Hair straightening
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July 2023 by The Curly Mommy
I needed to release the energy that my hair was holding on to. For years, I have cut my own hair because I have not had the greatest experiences when it comes to my hair and salons.I have natural curly hair, and not everyone can work with curls. I wanted it cut short, not something I could do myself. I read reviews and decided to take a chance on Elsa.I was so relieved that she knew exactly how to work with curly hair. She gave me exactly what I asked for, and I get compliments everywhere I go.I will be returning soon for a trim and some color, and for the first time in a long time, I'm actually excited to go get my hair done.
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July 2023 by M Godwin
Their customer service is horrible!!!! If I could go lower then one star I would. I just moved to the area. I thought I found a great place to get my haircut. I looked online used a 20% off coupon. I got hair cut on Friday. The coupon was for Monday through Thursday. I apologized asked if they could do anything to help me? I just moved here and would love to use you. If I had know I would have waited till Monday. They said no. Now I will drive out of my way to NEVER us a Hair Cuttery again.Update on Tuesday 07/11/2024It seams that management sends the link to fill out on Hair Cuttery’s site to every poor review in other words copy and paste. I filled there link out on Friday 07/07/2023. No reply yet.Service: Haircut
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July 2023 by Nala Rogers
Very nice people, but a terrible, terrible haircut for my son. The picture I showed the stylist was a longer boy's cut. Instead he looks like he has male pattern baldness, with the corner cut back in a jagged gouge on the right. He didn't mess up the cut by moving or struggling. She just kept cutting, and when I expressed concern, she insisted it was like the picture. It's so bad I'm taking my son to another salon to try to get something we can live with while it grows out.
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June 2023 by Caterina P
Always great service! went for highlights and was happy with results!
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May 2023 by Zara Schiavo-Campo
Mr. Hoi was very nice and wearing a mask the entire time. Even though there was a lot of people in the store my daughter was seen right away because most of them were waiting for a particular stylist or had an appointment. He took the time to give her a chance to give feedback on how the style was progressing so it came out the way she wanted and we got clarifying shampoo for after swimming to keep her hair looking healthy. He was very appreciative of the tip and made sure he took the time to thank us before we left.Services: Hairstyling
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May 2023 by Sherry Reid
Elsa is very good, nice and friendly, and listens to try and give you what you want. They are pricier than I expected, but, being from out of town, wanted to go to somebody with good reviews. She did both my son and me.
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May 2023 by Shyama Chakrabarti
My stylist was wonderful. Your salon pricing is deceptive. Price of a cut and blow dry was listed at 47 dollars with stylist. Imagine my shock when it rang up at 65 dollars. Stop calling your chain affordable when you are charging the same as high e.nd salons
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March 2023 by Jo Blo
The lady who cut my hair was very pleasant and squeezed me in between customers who had made appointments, which I appreciated. She did a fine job and cut my hair per my request. However the charge was $35, which I think is very high, especially considering that I got a standard cut without a shampoo. While waiting for my cut I noticed that there was no posted price menu, which I should have taken as a warning. I understand our country is experiencing sustained high inflation but the charge was exorbitant in my opinion.
