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May 2023 by Erik Rogers
If you want a true family owned shopping experience this is your place. The staff was helpful, polite and never pressured to settle on something. I highly recommend this store
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February 2023 by Paul Miranda
They are a great family owned business will truly help you find what you need or create it for you.
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August 2022 by Jamira H
Had to have a set of rings cut off. I was advised that Greenan Jewelers did good work. They did not disappoint. My rings look like the day I received them.Customer for Life.
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August 2022 by Fowler F.
Best place to change watch batteries. I've had them changed in big bix stores, authorized dealers, but no one does it as good as Greenan & Sons. Even with the jewelry, there is no upsell . And the service!! Makes me feel at home.
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June 2022 by Charde Martinez-Baylor
I had purchased my rings at another location but had some damage to them so I was recommended by a family member to try this jeweler.I dropped my rings off early May. One ring needed to be rounded out and the other was an eternity band that was going to get split into two separate bands.I picked up the ring that was rounded out. It looked gorgeous in the store. I left but a few hours later when the lights weren’t shinning I could see that a few of my side diamonds were missing. I was extremely upset because you would think they would do a quality control inspection prior to giving the rings back to customers. I came back a second time to drop the ring off and for them to replace the 4 small diamonds. Weeks later it was ready for my pick up. So I go to pick it up, all looks nice again. I should have asked for them to inspect each diamond but I trusted that they got it right this time.. I was wrong. I got all the way home and there was 1 diamond missing. They had only replaced 3 instead of 4. I was furious. I drove back to the store, mind you it’s 30 minutes from my house. For as long as this company has been in business, it truly unacceptable that they lack thoroughness. People are trusting you with their sentimental pieces. For them to be less than perfect isn’t right. I really tried to be as patient as possible but Honestly, it’s disappointing that I can’t trust the quality of work because it’s almost like I had to check behind them as this instance occurred twice with the same ring. Very disappointing. Then the additional diamond setting didn’t look right and not as crisp as the other settings. Turns out under a microscope I could see the jeweler scratched the side of the ring.The eternity band I had split into two rings came out beautiful however it took almost 6 weeks for them to complete it. I also never received a quote about how much it would be so by the time the work was completed I was told then how much it would cost.Overall, I’m sure my experience isn’t the norm but it’s not the one I’d like to have again, especially since this was my first experience with them so I’d rather not return. Very frustrating and disappointing experience. Wouldn’t trust them with another piece of my jewelry.Just make sure you inspect everything prior to leaving the store to save yourself from wasting time and energy.
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June 2022 by Salty Dog
Great local Jewelry Store to find that one of a kind item. My wife gets her Jewelry cleaned and repaired here. The staff is wonderful.
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March 2022 by Jamira Hardy
Had to have a set of rings cut off. I was advised that Greenan Jewelers did good work. They did not disappoint. My rings look like the day I received them.Customer for Life.
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December 2021 by Donna Dwyer
I have only been to the Burtonsville store but I have no interest in going to to any other jewelry store. Carol, Gina and everyone at the Burtonsville location are the most friendly, professional, knowledgeable jewelers I have ever worked with. I have purchased quite a few pieces of jewelry there and I have been extremely happy. There is plenty of parking right in front of the store. I had a particularly good experience when my husband passed away last year. They helped me choose a necklace that is designed to hold a small amount of his ashes so I can have him near me when I want to. I had to order it becausethere are not a lot of requests for cremation jewelry. When the necklace arrived Greenans even took the time to put the ashes in the necklace so I did not have to drive to Glen Burnie to the crematorium. The crematorium had put a small amount of ashes in a plastic bag but Greenans saved me from driving about 45 minutes each way to get the ashes put into the necklace.My adult son purchased an engagement ring for his fiance at the Silver Spring store before Burtonsville was in existence and they did a great job for him.
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August 2021 by Ruth Stephen
Do you still doubt when you hear people say that Mrs Rachael Raschke is the Best when it comes to Online trading and earning of good profits? then I tell you today doubt no more because with Mrs Rachael Raschke, your trading is safe and secure. Rachael is the only account manager whom I know that can turn $800 into $9'800 in just 7 working days. I don't know how Rachael managed to do this but I'm grateful to have come in contact with you Rachael you are so sweet. you can also contact her via: Email:
[email protected].
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July 2021 by Sheryl P.
My watch quit working. In the past, when my watch quit, my experience was that whatever jeweler I visited treated me as if I were wasting his time. I do understand that it must be annoying to a jeweler to have to stop a major, lucrative project with a deadline, just to change someone's watch battery. A watch battery replacement generates nearly no profit for the jeweler. Today I decided to try someone new and stopped in to Greenan in Burtonsville. Wow, what a different experience! The man in the store was friendly, eager to help and he treated me as if I had a truly legitimate need. Within a few minutes, he had not only changed the battery, but he also tightened some pins to make the wristband clasp stay closed better. He didn't make much money on this transaction, but he gained a new customer. Thank you Greenan Jeweler for the great treatment!
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April 2021 by Dianne Hawkins
I had my engagement and wedding rings sized recently and they did a beautiful job! The rings looked better than they did when they were new. Staff is very friendly and professional.
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March 2021 by Cheri McCollough
Very helpful. Beautiful items in the store.
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December 2020 by Jen Groves
I had a ring refurbished/polished and a few military challenge coins engraved at Greenan Jewelers. I could not be happier with the quality of the work, which was also performed very quickly and affordably. Carol was so incredibly helpful, thoughtful, and accommodating. Highly recommend and will definitely be back!
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December 2020 by Jen G.
I had a ring refurbished/polished and a few military challenge coins engraved at Greenan Jewelers in Burtonsville. I could not be happier with the quality of the work, which was also performed very quickly and affordably. Carol was so incredibly helpful, thoughtful, and accommodating. Highly recommend and will definitely be back!
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November 2020 by Jacob Zaika
A couple years ago I stopped by both locations, Burtonsville and Downtown Silver Spring, to get an idea of what engagement rings cost. Staff at both locations were incredibly nice, VERY knowledgeable, and professional. They taught me everything about diamonds (clarity, cut, etc) and the difference in metals for the bands. Long story short... I purchased my wife's engagement ring (which she really loves), her wedding band (which she really loves), and my wedding band.I've returned on multiple occasions to have them create a necklace from an old engagement ring that looks beautiful and had them fix other pieces of jewelry. Their prices are very reasonable and their turnaround time is great (especially for us guys procrastinating)! If you need anything from batteries replaced, jewelry fixed or designed, or just purchasing jewelry/diamonds Greenan & Sons is the place to do it!!