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July 2024 by Angie Maradiaga
Thank you so much for the help to find my best products for my problem
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July 2024 by Jen
Clean, always well stocked, and friendly service.
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July 2024 by MART Zin
Tried several times to call and get an automated system that will not connect you to a live person. Would give a zero but it's not possible.
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May 2024 by Joshua Paicos
The pharmacist here went above and beyond to help me find a specific product, by coming from behind the counter to help me find it. This cvs is very organized and clean too.
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May 2024 by Jamal Mitchell
The employees here are always nice and very helpful.
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April 2024 by Splizdo B
Pharmacy is terrible! Nothing is ever ready on time! Refilled via text/app! Told it was ready..once I got there I was asked to come back in a hour! Came back a full hour and 30 mins later it still wasn’t filled! This CVS is an inconvenience for everyone in the area! You hear the complaints while standing in line, what really gets me is , it’s always 4+ people in the pharmacy (working) with Nothing being done
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April 2024 by Mildred Lampe
CVS Bryan’s Road, MD, Indian Head HWY. This place let me sit in line I outside drive thru for 25 minutes or longer. After waiting so long they told me it was closed at 6:09 pm. Apparently they close at 6:00 pm, but I was there about 5:30 pm or before. The pharmacist didn’t tell me and he was going to tell me they were close; the window was open and he saw me. I saw the store manager ask then she told me it was closed. But yet he passed by the window repeatedly for 15 minutes.
I watched the lights go out and the window was still open and 3 cars were behind me. Not to leave out the pharmacist was extremely rude! He had an African accent. They told me to come back tomorrow.
I went inside and there was a lady still in line getting her medicine and they refused to help me still. The lady wasn’t there when I was in drive thru, but yet they helped her and not me. This is not the first problem I have had at this location. Last time they lied about my medicine not being authorized. My health insurance had to call them! Also, most of the time they are in short supply of medication or have only generic!!!
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November 2023 by Allison Swift
I called this CVS to have my RX transferred before a holiday and for some reason they had it filled at a less convenient CVS where I had to drive farther then waited in line behind about 20 people for an hour which is typical of the WRONG CVS they transferred my script to.
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November 2023 by Gregory Irving
Great Service
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September 2023 by pat duncan
We have had great luck with pharmacy tech Kolton’s accuracy insuring rx tops are those seniors can open when alone. Judy keeps the coupon machine running when it acts up insuring all get their freebies to use that day while in the CVS store :-)
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September 2023 by MAC Cover
This review is specifically about a rude, dismissive and unprofessional pharmacist by the name of "Jay" who was on duty 9/2/2023 around 9:30 a.m. at 7035 Indian Head Hwy, Bryans Rd. Maryland, 20616 (Store ID: #1838). I recently tested positive for COVID and was anxious to get paxlovid so I called CVS pharmacy and ended up speaking to Jay. I told him about my situation and asked if he could prescribe paxlovid and he said no that I should go to my primary care or some other place. He was very dismissive and was not interested in assisting me. Then I asked if I could get the meds through their tele-health clinic and he said no. Jay did not have a clue about interacting and providing professional customer service. He was a complete buffoon and consummate j**** Immediately, I made an appointment with their CVS telehealth clinic and was prescribed paxlovid because I was symptomatic and quite ill. CVS telehealth prescribed paxlovid which was filled at pharmacy where "Jay" worked and who said I could not get the meds. Why does CVS hire nasty and rude people in their pharmacy department at the Bryans Road, Maryland location when then can do better? It shows a lack of respect and concern for their customers who deserve better.
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August 2023 by Ruby Thomas
The sales team at the Bryansroad CVS provided exceptional services. I was looking for a certain product and could not find it. The manager assisted and also the sales person I think named Mani. She was patient as I was trying to decide on the product and she willingly showed me other products. It is sooo good to find friendly services.
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August 2023 by Michael A “MAMSR” Monroe, Sr
It was mid day and not busy. Usually in the evening, when busy, there is a wait at the Pharmacy counter.
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July 2023 by Pamela Reid (Jafragirl)
CVS is always a pleasant shopping experience. Every time I stop to pickup or drop-off prescriptions I always find something else I didn't really need but purchased anyway. They have a lot of unique items that are calling your name.
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July 2023 by Ashlee Lester
I stopped in just to grab a couple quick items. I didn’t expect to have such a lovely experience at a CVS! I would go out of my way to return to this specific location, thanks to Connie and Alexys! These ladies made me feel right at home and I actually really enjoyed talking to them. They were attentive and super helpful. Alexys didn’t just point me in the right direction, she took the time to show me where my requested items were located. The store was spotless and I appreciated how Connie was circulating through the aisles engaging with customers while inconspicuously tidying up and cleaning as she went. Our conversation felt like family rather than the generic “hi how are you”‘s. Connie and Alexys worked really well together and their positive attitudes were infectious. Give these ladies a raise, they definitely deserve the recognition. Will be back!
