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October 2023 by Barb F.
Navigating the Heath care in today's environment is difficult enough. We all know how hard this has become. Blaming our terrible Heath care on Covid is ridiculous. Truth be told we are headed for such a disaster, recovery may take decades.After you see your doctor no matter what the speciality, primary care, neurologist, urologist, endocrinologist you wind up with a prescription. Trusting your pharmacist to complete your order and or educate you regarding the medication. Instead you leave without checking to see if everything is complete. Heading home and at 10 minutes before the pharmacy closes. Arriving at the door opening the bag and realizing you are missing the main part of your prescription. You frantically call back and after being hung up on 4 times he answers. You question him about your prescription because you can't take the insulin without , "THE NEEDLES" My goodness does he think I can drink it? Why would you give someone injectable medication without some way to administer it?His answer "Well your doctor didn't give you a prescription for that, but you can buy them lots of places they're expensive." What kind of pharmacist are you that you would do 1/2 the job then say such a stupid thing?Just remember who you will be dealing with at this Pharmacy.
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December 2022 by Tony D
Not my normal pharmacy, but I was bringing my wife home from surgery and this pharmacy was on our way. Dropped prescriptions off and was told to come back in 2 hours. I returned after 2 1/2 hours and was told the prescription was not ready yet and they were leaving for lunch and I should come back in an hour. The prescription is for pain meds for my wife. I find this unacceptable and took the descriptions elsewhere. I highly recommend finding another pharmacy.
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October 2021 by Nadine S.
Monday, 18 Oct 2021 at 1253 PM, I attempted to get my flu shot administered at CVS Pharmacy, 7035 Indian Head Highway, Bryans Road, MD and was told that in spite of the bright yellow sign posted all over the pharmacy/store (also attached) stating: "Veteran $0 Flu Shots | THANK YOU FOR YOUR SERVICE" I was told by the very rude and dismissive pharmacy attendant that CVS does not accept TRICARE (Military Health Insurance). Pointing to the yellow sign, I asked why would that be necessary if in fact it is "free?" To which she kept on being dismissive and rudely stated: "I don't know about that... we don't accept TRICARE. Try Safeway or Giant." CAVEAT EMPTOR: I am posting this to alert other Veterans like myself who have served honorably, to not be fooled by false advertising such as these. CVS's misleading signs coupled with the worst customer service are a prime example as such. I hope these noted issues will provide an awareness to let others know what they are up against. I am very disappointed and wish CVS would remove the sign or honor its commitment as outlined thereof, as the two are contradictive and are not attributive to good business practices.
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August 2020 by Lorraine J.
This is one of the worst CVS I have ever seen in my life. Pharmacy staff are super rude - you will die before you get your medication. It will take 36 hours before your prescription is filled - just be prepared to die before you go this location. They should just close it.
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July 2019 by Candace B.
If I could give this place zero stars I would. The pharmacy is horrible and would rather you die than help you get you prescriptions. I've have multiple problems with this pharmacy. If you care about yourself and your health, do not go to this pharmacy looking for medications.
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July 2018 by Sherry Candylady Tucker
The CVS in Bryans Road Maryland, pharmacist mrs. Gross gave me some old pills and short Me by 8. A few years ago they gave me the wrong prescription with someone else name on it and I took it back in there after I start feeling chest pains. This is the worst Pharmacy ever since Ashley has been gone. Then she had the nerve to hang up on me when I called to complain. Still waiting for CVS to call me back to refill this prescription.