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November 2023 by Traci Smith
I like the kids that work there. They have always been helpful
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September 2023 by Amanda Gonzalez
No a good t mobile store went there to pay my bill they wanted to charge me $85 and told me my phone number was recycled and had to get another phone number they lie go to the T-Mobile in Glen Burnie
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January 2023 by Shae
This particular location has great staff and customer service. Kameron is a manager there and he has an efficient team. Thanks!
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December 2022 by S. Gray
Dad dad is super stubborn even when wrong, but Cameron handle the visit with loads of grace and patience. I really appreciate how he handed my dad's concerns. He needs a promotion.
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December 2022 by Michael Brack
Kam was great. I came in with a budget and he helped me with a phone and gave me a case for free
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December 2022 by Joe Lavoie
Kamran was extremely helpful! Great service, and very fast!! Highly recommended!!
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November 2022 by BrittanY Bennett
Employees charge more so they can steal your money
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September 2022 by John Lippold sr.
Very courteous staff members and professional people
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August 2022 by Kelli Mueller
I went there Aug 1st to switch from boost mobile. I spent over $100 on first month bill activation n charger box case ect....here it is Aug 6th n I still don't have any service. I've been back to the store all week n no1 can seem to get my phone up n running or tell me my other options. I'm going to return soon n demand a freaking refund. Someone messed up and didn't activate my sim card. Not to mention I purchased several of them. I'm calling BBB cuz this is ridiculous !!!!
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March 2022 by Jahaziel Perez
Customer Service is POOR. I just bought a phone from this store. I came here about an hour earlier, walked in the door and the white lady didn't open her mouth to speak. I watched three others do so and she didn't acknowledge them. When I asked her how to switch, I was told I needed my old account number. I got that and returned 30 minutes later. One person being helped and she was on the floor. She DID NOT SPEAK again. And the man behind the desk didn't say hello but told her to help me. THIS CHICK LOOKED ME IN THE FACE AS IF SHE DIDN'T KNOW WHY I WAS THERE WHEN 30 MINUTES EARLIER I HAD JUST TOLD HER I WANTED TO SWITCH TO METRO. I mentioned it again, then she turned on the phone. SHE DIDN'T EXPLAIN SERVICES, HOW TO ACCESS THE BONUSES, WHEN MY BILL WOULD COME If this is what METRO PCS calls customer service, then you missed the mark greatly. I AM COMING FROM ANOTHER BRAND and I AM TREATED LIKE I offended the staff. Just because you are in a low income neighborhood doesn't mean you have to act mean. Especially when ALL the customers there were NICE.
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March 2022 by Arty Demoine
Kamran helped me big time getting a new phone with everything hooked up. He's awesome and gave me a discount on case and headphones. Awesome guy.
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March 2022 by Steve E
Cameron was a friendly and knowledgeable sales person and will look to deal with him on any future visits
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November 2021 by Roberta Mullins
The workers in this store.now steal people's money and state due to covid there's no receipts. Then when u ask them to pull cameras up because you know they pocketed the money they offer to fix the issue to turn around and unfix and repocket the money afterwards. This is ridiculous. I would not recommend anyone going to this store in Brooklyn park any time soon. They hire thieves and expect people to be ok with their money being stolen.
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June 2021 by COY VLOGS
Best metro in the city
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June 2021 by Rich and Kat Phelps
As always the BEST customer service award goes to the two young gentlemen working this evening. It is because of these two we are keeping service for another month.
