December 2021 by Samsung NoteTenPlus
Great place! Never have to worry about my pup. Super friendly and you can tell they genuinely care.
November 2021 by Val Williams
Our dog, Ginger, acts like she is in heaven when at Rivermist. Doggie daycare is a blast and it’s wonderful to be able to fold a bath in to her stay. We’ve also been really happy with our dog’s longer stays there. The folks at Rivermist have always been extremely helpful and professional. You can tell they truly love the dogs in their care. All of this gives us great peace of mind.
November 2021 by Sharon Sass
We love Rivermist. Our 9 yr old puppy, Annie, really likes going there. The staff are fabulous-making every dog that comes is special and loved. They treat each puppy or kitty with love and attention. Wonderful home away from home for our loved puppies and kitties. We
October 2021 by Elm Haa
Was great. Dog stayed 9 days. Got pictures and email updates. Dog seemed to have a good time when I picked her up. Her hair also looked fine when she was picked up so she was kept clean (I didn't get a bath for her). Definitely plan on using them for boarding again
September 2021 by Sylvia Jensen-Van Etten
I boarded my 3 cats while traveling overseas. I was very nervous they had never been boarded. The staff from the start was fantastic, friendly and extremely caring. I received updates and photos and my cats looked very comfortable and happy. I picked them up they were looking great and were very well taking care of. I will board them at Rivermist again. Everyone was so caring and friendly. Great experience. I will highly recommend Rivermist if you need to board your cats.
September 2021 by Ana Toledo
The staff is extremely friendly and patient with all the questions I had as this was my first try out for two of my pups. Since the pandemic I’ve been working from home and they have been staying with me. It has been difficult trying to attend to them during the day. After their first day they came come in exhausted. I will be bringing them back from time to time especially when I have important meetings to attend for work. ?
September 2021 by Lauren
Great business and staff. I had to make changes to our pup's stay last minute and they were so understanding. Took great care of him and even gave a funny pic of him playing ball. The facility was super clean and the grounds were beautiful. We will definitely be going back. Much appreciation for Rivermist.
September 2021 by Sue Reber
My puppy Luke had a wonderful time at Rivermist. When our plans changed slightly two days before his boarding, Rivermist was very responsive to accommodate our needs. He was happy to meet all the staff and seemed like he had a good time being pampered and primped. :) Everyone was very friendly, professional and clearly loved their job. That makes for a happy environment.
September 2021 by Rennie Pasquinelli
So glad we found Rivermist! It was as easy as dropping our dog, Murray, off and picking him up :) We really appreciated the update and picture we received of Murray 2 days into his stay. It's great to know you're leaving your pet in not only capable but also extremely loving hands. We will be back!
September 2021 by Ann Segura
What a clean, well-run, and beautiful day and boarding program for dogs and cats! The staff is professional and well-trained. My somewhat timid dog was happy to greet her handler, seemed to love all the activities, and was carefully evaluated to see which group of play activities would best suit her. In addition, the location is in the beautiful, rolling countryside of Montgomery County which even allows options for nature hikes for your dog!! Personally, I feel confident in having my dog spend her day at Rivermist. My normally active young dog came home relaxed, happy, and ready for a good night’s sleep!
September 2021 by Kristine Lang Campbell
This review is long overdue as we've been coming here for almost 4 years. Our Pom LOVES Rivermist and we know she is loved back. We do not worry at all when we board her. No matter who we talk to, they recognize us and her. We feel like family! She is so well taken care of there (even a bit spoiled). When we have her get a bath, she looks, smells, and feels great. Thanks to Rivermist and the entire staff for taking care of our girl over the years!!
August 2021 by Kitty Miller
I have five cats and found it necessary to board them on short notice in the summer. River Mist Pet Lodge made the lodging process easy for me and for the cats. Their kennel was clean, bright, had large pens for the cats. The staff are knowledgeable and are in tune with the pets needs. They required the usual vaccination records, the pets name and any special needs. Nice place and would go there again.
June 2021 by Juri L.
Unfortunately my past couple interactions have been less than stellar. I was going to give this place one more try before making a final decision but since figuring out that the manager, Emily, LIED to cover their a$$, I'm done. The last visit my 2 yorkie puppies had was June 1st, and I booked both of them for pawdicures (ear cleaning and nail trim) with their daycare visit. When I went to pick them up the girl at the desk stated that she needed to confirm if Crystal (4 month old puppy)received a pawdicure. I stated "she was supposed to" and her response was "oh, then she did" without even checking with anyone. When I went to pay the bill, I saw they did not charge me for a 2nd pawdicure so I wasn't going to make a big deal about it and figured we would be back soon enough for Crystal to get it done during the next visit. I called a couple weeks prior to that visit to get a quote for boarding my dogs for 3 days, 2 nights to take a trip but never confirmed a booking and found another option. The day before my trip (June 5) I get a voicemail about my dogs stay and lodging and I went into to full panic mode wondering why I was getting a call about a booking I never made. I called and asked to speak with a manager. At first the girl who answered the phone told me all the managers were busy and couldn't transfer me and then when I stated I was going to update my review and she was quick to transfer me to a manager. I spoke with the manager, Emily, about the booking and the the issue with the pawdicure during the last visit. She stated that because they were not sure and couldn't reach me on the phone they did it anyways, just in case, and didn't charge me for it. I decided to trust the business and let it all go and give them a final try for next month. Tonight, June 13 Crystal kept scratching me while laying on top of me so I decided to inspect her nails. THEY HAVE NOT BEEN TRIMMED! The only one that looked trimmed was the one I cut after her last visit because I thought they just missed one nail. I inspected Gem (my other dog) just in case and you can tell she definitely received a trimming. They are very friendly and super nice but that doesn't make up for lying to customers/clients and not running your business efficiently
June 2021 by Michael Pacylowski
I wanted to use Rivermist a handful of times before leaving a review. Now that I have done that, I can confidently recommend Rivermist for daycare and/or overnight lodging for your dog. The facility is well kept and beautifully laid out. The staff is attentive and friendly. And the cost is very reasonable, especially when considering the overall value. If you are looking for a safe and fun place to leave your dog, I highly recommend a visit to Rivermist.
February 2021 by Leslie a.
Thank u for taking such great care of my pup, Layla the bouncing sheepadoodle! She is so playful and loves the place. I appreciate you also. Picking her up .