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October 2023 by Alexander S.
Because of Spartan I consider myself out $12,000! Please don't be fooled by what I consider a completely misleading Better Business Bureau rating. I originally hired Spartan to do some work on a sewer line. The Spartan employee, wearing Spartan uniform and driving in a Spartan van, tricked me into paying an additional $12,000 directly to him for work that didn't need to be done - I had no way of knowing he wasn't doing this through Spartan. When I told Spartan about what their employee had done, they terminated their employee - in my opinion recognizing that something was deeply wrong - but they were hypocritical and refused to make it right. In fact, they told me a lawyer was advising them on this case. I submitted a complaint with the Better Business Bureau - simply asking for an apology - nothing else. And they never responded. So, I wold really avoid them like the plague. They're also incredibly rude and I found misleading. At the end, the people on the line even refused to discuss what had happened. Shocking!
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September 2023 by Felix S.
Spartan is a reliable company and always been on time with me and all my plumbing needs. After reading some reviews especially the most recent. It appears that some people are unreasonable and use the threat of reviews to try and get there way. There was value and integrity with the office and management. I will continue to call soartan as long as I have plumbing or HVAC issues.
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September 2023 by Barbara C.
I posted this on Friday but it's miraculously disappeared.Spartan is, out of 40 years of homeownership, by far the worst one I ever worked with. All of the negative things other reviews mentioned are true, and then some. I won't even get into all of it because I will probably just keep posting this as it may mysteriously disappear again.Let me just say: they don't know what they're doing. I needed a sewer line blockage removed; they suggested replacing the entire sewer line to street. I could see it was corroded but as I saw the lack of progress and hopelessness of ability, I told them just fix the blockage in one pipe and that's it. (I leave aside the first 2 guys jackhammered in the wrong place to begin with. They work 4 hour days, including a break and lunch and arrive anywhere from 9:30 to !0:30 or 11.After, the basement was a disaster; they didn't clean up the sewage around the drain, sort of mopped the floor, ruining the mop, but because they'd left all the debris over the weekend the floor was quickly filthy again. And, the simple thing unclogging the line out of the laundry tub wasn't done, though they told me it was.Bossman called me in the afternoon after they'd been here 3 days (around 12 hours total) to tell me they were going to charge me for part of what they didn't do "because I changed my mind." I protested and he literally shouted and shouted and shouted until I simply hung up.As I said in the disappeared review: stay away. There are good plumbers out there. "Spartan" is not even close.See how long it takes for this to disappear.
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March 2022 by Bryan K.
The plumber named David was nice and courteous and did a good job and was very informative with my question about how plumbing worked and could carry the old toilet down by himself very strong
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June 2021 by Fern C.
I chose Spartan for my HVAC maintenance today, big mistake. I was quoted one price on the phone before the service and double that price once the service 2was completed. Oh no one told you plus labor charges. No one did!! and I disappointed by the lack of professionalism this company displayed. Then I'm told by the technician that if I had a maintenance agreement the price is 65% less. This is terrible customer service. Thank you Zac for great service and honesty.
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November 2015 by Yolanda Morean
Charged full price and did absolutely nothing! Don't waste your time and money.
