Visionworks Brandywine Crossing is a trusted optical retailer providing simple and convenient eye care for the whole family. Licensed eye doctors on-site offer precise and knowledgeable exams for adults and children. The location is generally busy but the staff provides perfect service, taking time with customers and treating them as valued. Friendly eyewear specialists give plenty of time to find the perfect fit from a wide selection, including the latest frames from top brands. The experience from walking in the door through the exam and choice of eyewear is a joy. However, some billing processes can be difficult with long wait times. The business stands by a 100-day guarantee on its products and services.
The lady who assisted me (Daisha) was kind and knowledgeable. She helped to explain my vision benefits and in store promotions. She also explained the benefits of the various types of lenses/upgrades for my glasses to ensure that I ordered exactly what I wanted. Great overall experience. I will be back.
June 2025
Dr. Brooks was great. He explained everything to me in a way I could understand. The techs in the front gave me plenty of time to find my glasses and didn't harass me as I reviewed my options.
May 2025
Exceptional customer service! Knowledgeable and detailed explanation of my exam exam.
