-
March 2024 by Franz Friton
Amazing how long it takes for our mail to from Brandywine to Brandywine. The attitude at the post office has changed a little bit better. Still go out of my way to Cheltenham to send important mail.
-
March 2024 by kaytee johnson
My packages coming out of this branch are constantly being sent to me half opened or punctured with holes in the packaging and this time someone stole my items from out of package and switched it with something I DID NOT ORDER. Be prepared cause there’s an investigation coming to this branch.
-
November 2023 by Ted Peterkin
There was no line and postal worker was pleasant and professional.
-
October 2023 by Gille Brown
If I could give this place zero stars I would. No one here seems to have a good work ethic. I see new employees come and go. I hate it here smh
-
October 2023 by ganesh Majhi
I never seen such worker, slow and damn! they don’t care. I check in at 3:15 and have to wait until 5:30 to get unloaded.
-
August 2023 by Casey McCauley
It should be ZERO stars. This post office is the worst EVER. We consistently get mail for people down the street. We have Informed Delivery so we see what mail we are supposed to be getting delivered and some never makes it. When we put our mail on hold they mess that up too. They really need to be investigated.
-
October 2022 by Binky T
I have been here a few times. So far they have been polite. However do not go here in a rush. Only 1 line is open and the line is almost always at least 4 people deep.
-
September 2022 by Robert “ROCCO” Hughes
As of February 12, 2022: I had a BMW rear cover to mail and the seemingly experienced staffer had no concept of customer service. She was quickly, and professionally coached on how to weigh the odd shaped package. Wow! I was impressed with Tracy the Postmaster as she not only made sure the package was correctly weighed and measured, but also polished up some much needed training of a staff member! We pay a lot of taxes in PG County so to see a government office run at a higher standard is commendable. Great turnaround at this location!
-
August 2022 by April Watson
If I could give 0 stars I would! I have a package that I'm tracking expecting TODAY! in which states it was in this Brandywine post office this Morning, I live in Waldorf. So I just tracked my package and it was sent to the Washington DC distribution Center. How did that happen? when I live in Waldorf. This is ashame!!!
-
August 2022 by tony mayo
After waiting in line by myself for 3 min I politely asked for her. A lady screamed "ring the bell"! I asked "where is the bell?"After waiting another minute, I found the bell behind the wait here sign. & in frustration I continously rang the bell til someone showed up. The lady wore glasses & screamed "Oh god".complain to me about her bad knee saying she told me wait. By that time the line was 4 customers long. Another shorter manager came & said they were going to refuse service to me instead of just giving me a stamp so I can leave. 1 star is to good to give this location. If I could I would give a negative 5stars.
-
August 2022 by Tasianna Woods
Brandywine USPS always deliver my packages to the wrong address. We have three different courts with the same house numbers and I always have to go to each house to find my package or they bring them to me.Terrible service!
-
June 2022 by Elaine Mohun
The last 2 times I’ve mailed checks in the outside pick up collection mailbox at this location, the checks were washed & written for much larger amounts & actually cashed!!! BEWARE!! DO NOT MAIL CHECKS from HERE!!!!!
-
May 2022 by Rayna P.
Same as with all the other reviews here. This post office is horrible. I've actually witnessed the cashier walk out not once, but twice just for how someone looked at her. I purchased a gift card and wasn't aware you could only purchase a gift card from USPS using a debit card. I did not have sufficient funds in my checking account to purchase said gift card so I told the cashier to cancel the transaction. She said she couldn't. I then asked if she could lower the amount so I could actually afford it. She said she couldn't do that either. So I needed to completely drain my checking and then return to pay the remaining amount in cash the following day. When I came back I asked to speak to the manager and ask if they could put a sign up that says you must pay with debt and I asked why it was they couldn't cancel the transactions. The manager then proceeded to tell me I never said to cancel the transaction very rudely. I informed her I did in fact ask them to cancel it. The cashier then also said I never said to cancel the transaction and raised her voice so much so that the manager even told her to lower her voice. I am a patient person and I did in fact pay for the gift card which after buying left my checking account with 7 cents in it, but don't start shouting at patrons telling them they didn't say something which they in fact did say. Check the security cameras if it's that serious. Regardless they said they wouldn't have been able to cancel the transaction anyways. So USPS is essentially forcing you to purchase something you don't want or have the funds to purchase? That's horrible. I definitely won't be returning to this post office again.
-
March 2022 by Parres Baisden-Starnes
Wanda ( older African American woman with short natural hair/wears glasses)is the absolute rudest person I have EVER come in contact with at any USPS. From her dismissive attitude to her lack or professionalism and customer service…i needed help and instructions on how to properly send a package and Wanda literally walked away from me. I actually wanted to cry because I was so mad at how she treated me. A simple task such as Mailing a package turned into a complete nightmare. Someone please give me the information I need to contact a regional supervisor because people like her should not be allowed to be employed by anyone. I’ll gladly take my business to the Upper Marlboro office from now on.
-
December 2021 by Linda Le
Small Post Office but has very helpful clerks. The clerk answered all my questions. It took awhile to get a P.O box, but at the end I got one. This location is short staffed, so I don't expect fast service. Good place and not busy when I go.
