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“I see some bad comments from upset people but from my experience I can say that I am very pleased because my box arrived intact and it took exactly 10 days for my box to arrive at the door of my house. And the customer service was very professional and very friendly.”
“This Uber outlet always have a variety of cars to choose from and the staff here is very professional and always come through in the clutch!! Never have I seen such well kept cars in all of the Uber/Hertz locations.”
Open 24 hours
22 Main St, Laurel
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“Visiting from out of town and my first Zipcar experience in DC area. The instructions to find the car are pretty detailed. App makes it very easy to make reservations. I did have trouble booking a one way trip so ended doing a round trip instead. I also couldn't figure out how to give the car to valet since I had to lock it. Other than that, it was convenient, easy and gave me a car for a half day to run errands. Very helpful to have in the city”
“Took Bus from White Marsh MTA park and ride to NYC (Hudson Yard) The Sunday at 8:30am left Baltimore about 15 minutes late. It was an empty bus so no problem sitting in our reserved seats. Ride was comfortable and only around 3.5 hours. Got in line at 5:30pm for the Monday 6:00pm bus and we were first in line. Again was empty bus so no problem getting good seats on top level. Bus left exactly at 6:00pm. We passed some folks waiving at the bus about half a block away who probably had tickets for our bus. Hopefully they were able to catch the next one. I was amazed it left exactly on time and glad we showed up early. There was a gentleman who was watching a show on his phone with no earplugs so everyone around him was being disturbed. The bus driver asked very nicely for him to put in earplugs or turn it down. He harshly talked back to the driver that he didn't have earplugs and it was low enough. It was obvious he was not going to cooperate. The bus driver let it go which I felt was the right decision. I put my earplugs in which helped drown it out. We arrived in Baltimore about 3.5 hours later. It was great that there was convenient parking in the back side of the lot so easy to head home afterwards.”
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“Steve Van Deventer(Very humble and personable man. Friendly and speaks to everyone. Vibrant energy and lights up the store early in the morning. Great guy and awesome work ethic!”