Target

Most Recent Comments

• June 2024 by Dwayne F
  I purchased a 'New' Nintendo Switch Pro controller, and had to pick it up in the 'secure' lock up area.
  
  I got home and opened the box and there were 6 packs of playing cards. Either someone returned something after making the switch, and then Target sold it back to me as 'New'... or someone working there found a new side gig.
  
  Either way, after a long debate I decided to return it to the store... and of course after standing in line and explaining the situation the rep and their Manager treated me like you'd expect - as someone who was trying to return 6 packs of playing cards (which is why i debated taking my time and energy to make a return in the first place).
  
  After a lot of back and forth the Manager (or whoever they brought in) said I'd need to come back tomorrow. My time is worth way more than $60 let alone my dignity, so this was a $60 lesson that taught me to avoid Target like the plague going forward.
  
  I called the Corporate number shortly after leaving the store but that's been the last I've heard of it. Lesson learned, and sharing my experience to make sure others do their diligence to open up their packages even if behind security measures... because this place clearly isn't.
• June 2024 by Luci “Dollar” Daisy
  Well it's target where you can find almost everything
• May 2024 by J Beale
  Great quality products, clean store, and the prices are great!
• May 2024 by ADESHOLA ADARALEGBE OGUNSILE
  Having a bad experience at this store right now. I bought a laptop here about a month ago, the HP laptop was supposed to come with one year Microsoft window but unfortunately when I tried to use the Microsoft, it's asking me to pay before I can use it. I brought it to the store, I had to wait 30 minutes before I can talk to the manager as the lady who attended to me said they do do exchange any more, and their return for electronic is now within 14 days. Anyways, after like 30 minutes, the manager gave me HP contact number to call... I'll keep you updated
• April 2024 by Angie Cunningham
  I enjoy using the Drive Up service at the Lanham Target because they are very efficient at shopping and communicating any concerns with my order. One of the Drive Up associates, Chinemerem, always displays a friendly, helpful attitude. This week he took the time to tell me of other services Drive Up offers such as returns, Starbucks products, etc. I really appreciate Chinemerem’s excellent customer service skills. My husband and I look forward to seeing him on our next Drive Up visit!
• April 2024 by Monica Browne
  The Target Store in Lanham, Maryland always seems to have long lines. The self checkouts were closed and around 9:00am on the day that I was shopping there was only one cashier with at least 30 people in line. A gentleman approached customer service to ask if they would open up more lines and the person just walked away. I had to call the store while standing in line and asked to speak to the store manager. I was told that the store manager wouldn't be there that day.The person I talked to was very nice and she assured me that they would open up more lines, which eventually did happen. I don't think it should take a customer having to call the store to get lines opened up when a supervisor or manager should have been observing the flow of guests and make sure that there were enough cashiers open. Also, I don't agree with not having the ample amount of self check outs registers open during certain times. I read that this was going to happen in order to cut down on theft, but to be honest if a person wants to steal it's going to happen regardless. Target.....you have to do better in neighborhoods that cater to middle to upper class Black/Brown people in addition to other minorities. I have never experienced this when shopping in surrounding areas that cater to a different demographic. I want to be able to shop in my local area and have the same experiences.
• March 2024 by mie coe
  Gotta gotta get some. Really what it is
• February 2024 by Melba Goodwin
  Oh my my... ?
  Only giving 1 star based on today's (02/14/24) incident...
  
  This Target location (Lanham) has been a fav venue for for me for a number of years.
  Sadly, lately with the employee turnovers, the customer service desk has 'gone to hell in a basket'!!! ???
  
  ⭐️
  This morning, while picking up my online order, I had to deal with this young 'think-she-cute' African American female associate (also last week, too??).
  
  I asked her a question re being refunded for the paper bags bc I ALWAYS bring my own bags - she cut me off. I asked her to not interrupt me and informed her that I am deaf... she simply shrugged her shoulders as if to say 'not my problem' and she walked off. I yelled at her and told her to call the manager.
  
  I explained to the manager that the associate is terribly lacking in quality customer service, and her attitude needed to be checked and seriously addressed, to better serve the customers.
  
  The manager listened to the concern I had and she proceeded to explain the the reason for the issue. Though I truly hope she speaks to the associate and also 'WRITE HER UP' for the poorly unprofessional conduct she displayed.
  
  I truly miss some of the former associates who used to work at the customer service desk. They were wonderful!!! Truly beautiful people!
  All the best to them wherever they are now!! ❤️?
  
  ⭐️⭐️⭐️⭐️⭐️
  For other services at this location (Starbucks, cashiers, floor associates, etc.), I will give 5 stars+!!! They have been absolutely wonderful, very friendly and outstanding when interacting with the customers! Keep up the good work!! ?????❤️
  
  M. Goodwin
  
  P.s. I hope Target's Corporate Office is reviewing the customer's comments, and will take the necessary steps to ensure that training and improvements will be put into practice.
• January 2024 by KAMAHL “KamRock” RABSATT
  It is Target, nothing else to say ?
• January 2024 by Rebecca Showunmi
  Great customer service!
• January 2024 by Leo Elias
  Staff are rude. I truly expected more from this location.
• January 2024 by Shanica Nicole
  Every time I place a pickup order from this location, they always cancel my order despite inventory clearly stating their are multiple items in stock. In the last 6 months I've placed 9 orders from this location and six of them were cancelled. The workers here are lazy and do not look for items on curbside lists. Every time I place an order here I end up having to go to the Largo store to pick up because the employees here are incompetent. Now I'm calling the store to complain and speak to a manager after letting them know about this and all of a sudden they're not answering. Weird.
• January 2024 by briana seimah
  Store unorganized and minimal employees when needing assistance
• January 2024 by Tamika Preston
  The management team is the worse. Denise is not a friendly person. We have to do better in our community.
• January 2024 by Yve M
  Love Target, but changing rating to 3 stars b/c inventory is never updated on app. Always out of stock. Also, on two occasions I’ve received orders missing items. The first time, they gave me vitamins that were opened.. And of course guest services questioned my integrity and prolonged the issue being resolved in a timely manner. The second time they gave me popsicles that only had 3 out of 6 in the box. I should’ve checked, but that was blatantly disrespectful on their part. The Bowie location is more reliable than this one. However, this review serves no purpose as I’m sure the young, ill-mannered employees would love having less drive-up orders to deal with.