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April 2023 by Randi R.
WORST CUSTOMER SERVICE EVERI am just one person and I will usually gives places a shot twice before forming a bad opinion. Ut this was awful and I will never take my car back. They had my car 4 days and just did front brakes and an oil change. The price was more than the dealer estimated they never called me and I had to co tinge to call them and they left Friday without calling me or letting me know my car would be there over the weekend because they don't work and no one knew anything about my car. I called Monday and said I must have my car back today. When they finished it I received a call to come get my car when would I be there to pick it up. When I got there and voiced my concern I received and apology from the manager and that was it. As I said it cost more than the dealer. This place isn't worth a second chance and I will be seeing if I can find the owner.
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March 2023 by Donna Arnold
Each time that I have been to Shell the staff has been very nice and kind and supportive. This staff today was amazing . Blessings to them for lifting my spirit.
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October 2022 by M C
Employees from the service station will stand 10 feet away from you and watch you swipe your card for an air compressor that doesn’t work. Complete rip off. I’ve never been to a shell station that wasn’t up to something shady.
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September 2022 by Segun Akindolire
That was my second time there to buy gas and am loving it.
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August 2022 by Laura Green
Staff are friendly, the repair shop does good work and explains thoroughly.
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August 2022 by robert hunter
Been using this service for more than twenty years. Great service.
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July 2022 by Andrei B.
The ladies at front desk they’re not very nice .
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March 2022 by Andrei Butnari
while ago I went there for oil change they damage under car cover . I went back and ask what happened they said oh u probably drove on something… of course won’t admit they did itIf I drove on something there would be scratched and damages would be differentI only been to them for service since got this car no other place.Never going back there and not recommending to anyone.
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March 2022 by Jada Black
Nicest Gas Station bathroom I’ve ever seen
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December 2021 by Thomas R.
Random guy parked in front of gas pumps not pumping gas and manager standing right there watching. I observe a family pull up to pump gas so I ask the manager " in front of person blocking pumps,do you support this and why don't you ask them yo move or at least pull up to next pump . This pos straight up said " n***** don't worry bout what I'm doing" I assume Vietnamese. Told him to say it to my face while he is in a customer's car . This lil bish calls the police. Told him to make sure he gets the right tag number and went about my business . Keep in mind this is the local gas station rips new you a new hole to fix your car for some simple low cost repair . How the hell is this rip off artist in BOWIE . I thought this was an outstanding community. Sad thing is I'm also Asian . Sad
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May 2021 by Aned R.
I came here sometime last year to get my spare tire that was leaking air fixed. Whitehall was efficient and fixed my issue well and reasonably priced. I would return here and recommend them for your car care needs.
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March 2021 by Marcus Taylor
Complete rip off. Charged me $99 for a failed inspection and then tried to tell me that the car needs thousands of dollars of repair in order to pass inspection. Some of which aren't even damaged or in any need of repair/replacement. Do not, and I mean DO NOT go there. Only positive is that the service was fast.
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February 2021 by Rita J.
Howdy, I don't generally review service stations but wanted to give a shout-out to this Shell. Made an appointment to get a car inspected for my nephew. They staff were friendly and professional. Once the inspection was completed they emailed me a copy of the necessary repairs, explained that we had 30 days or 1,000 miles (whichever came first) to bring it back with the needed corrections. Inspection cost was $99 and they will charge $22 to reinspect it within the specified timeframe. Overall a pleasant experience.
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February 2021 by Joshua J.
Couldn't even replace my tire right. Went from a long day of work to get a replacement tire only for it to be flat in the morning. Complete and total inconvenience but I was able to get to work on time thanks to a spare car. -2/10 wouldn't recommend for you to get your tires serviced here.
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October 2020 by Jonathan Gardenhour
Never had a bad experience. Always extremely helpful and reasonably priced. They have worked on every vehicle our family has owned. Very trustworthy and fair.