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“I went to UPS for fingerprinting. The store was very busy and Pierre took care of me with professionalism and kindness. He made my experience a wonderful one! I’ll come back to this UPS store for all my fingerprinting and shipping needs!”
“This is the only location i would to!I have 2 locations that are within 8 mintues from my home. I will drive 25 mintues to get to this location because of the customer service. I absolutely love this location!”
“The staff at this store ROCK! They answered their phone (a real person!!), answered my questions, and assured me they could do my rush job. They completed that rush job in under 2 hrs - printed and spiral-bound docs looked great. Well done, team! keep up the good work.”
“Joy was so helpful and friendly! She didn't mind spending extra time with me, answering my questions, and making sure I got the exact products that I needed! Thank you, Joy!”
“This the most friendly UPS Store. The customer service is absolutely ? beautiful. Every time I go there they are so helpful and very kind. Thanks for being such a personable service.”
“My husband ordered a pair of swimming trunks off Amazon and they didn’t fit correctly. I set up a return with Amazon and went to UPS to drop it off. I didn’t realize that Amazon had changed their rules and I now needed a bag or box to put it in. It was definitely my fault for not paying attention, but the UPS store was kind enough to offer a bag for me to us. I know that they didn’t have to do that. They have signs up everywhere, but I really appreciate the guy helping me out. I’ll definitely use this store again because I received excellent customer service.”
“This location is one of the busiest UPS locations that I know. There’s usually a line, but it helps that they hire plenty of staff to move the line. Most staff would greed with a smile, but sometimes not , understandably bc they are so busy all the time.
Most convenient is that Costco and Wegman’s are nearby. Perfect spot to drop off pkgs when have plan to shop.”
“The customer service I experienced with the 2 gentlemen now working at this location is stellar! Both were very helpful, kind and patient with myself and other customers. I was greeted with a smile and in and out within minutes. I appreciate having a UPS store so close that values their customers. I really hope these 2 stick around and know their great customer service, multi-tasking, and efficiency does not go unnoticed.”
“It’s crazy that I’m seeing so many negative reviews for this location. I’ve never had any issues with the customer service here. The gentleman and both ladies I’ve encountered many times over the eight years I’ve lived in Upper Marlboro have been friendly and helpful. They get my packages processed quickly and I’m out the door in a flash.”
8:30AM - 7PM
1123 MD-3, Gambrills
Mailbox Centers
“GREAT customer service, the two young women (Alicia and Alana I think we're their names) there were very courteous and ensure my package found its way the fastest way possible. They had a long line when I walked in and cleared it out very quickly.”
9AM - 7PM
9750 Apollo Dr B, Largo
Mailbox Centers
“FedEx has the best staff and they're friendly. They go above and beyond daily to make sure the customers are in and out quickly. The service is always great!”
“I'm amazed at all these negative reviews - this is my preferred post office (Main Street is awful, and Montpellier is always too crowded), never had a bad employee or an issue with service. Wait times are of course long during covid, but I'll still be treated better here than other locations.”
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“Walked in was greeted with a smile and friendly welcome. Shipping process was explained to my understanding. I was able to do everything needed one trip with no complaints”