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December 2023 by Tee Brown
Mr. Antoine McStay was OUTSTANDING!!! He explained EVERYTHING and was very personal while remaining professional. I will continue to be a loyal customer as long as employees such as Mr. McStay are around.Sincerely,One Extremely Satisfied Customer
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November 2023 by Yaphet Moore
Ms. Aleta was so very nice and hospitable, her professionalism exceeds expectations! Thank you for being so helpful and kind.
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September 2023 by Susan Eckley
Doris was very helpful and help us a lot give her a raise and the other employee were very polite and helpful as well
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August 2023 by Valerie Atkinson
I love banking at the Bowie ESFCU.. always great customer service and that personal touch that is missing nowadays. My Mom and I were closing on our first house together on 8/1/23 and the beautiful lady at the front (I’m sorry I can’t remember her name!) she eased our fears by expertly executing our wire transfer to the title company. We also had to come back to change our address and she was ready to help! There was also a gentleman there who assisted us the week prior and he was there to also ease any anxiety we had! Nice to know people like this are at the face of the Bowie Branch! Please forgive me forgetting names!
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July 2023 by Carrol McBryde
My experience was nice. The staff were very pleasant and answered my questions; especially the cashier that serviced me attempted to correct the spelling of my first name in the system. I was very grateful for the assistance.Unfortunately I was unable to get a new card for my account on that day; but I look forward to returning. It has been quite awhile since I have entered into the credit union. Overall, I had a great experience. Thanks
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July 2023 by V Christian
Antoine McStay was a delight to work with today 6.28.23. I was greeted promptly by the front desk and my wait was less than 5 minutes. Antoine made it feel like I was talking with an old friend and was willing and ready to assist. He answered my questions thoroughly and proceeded to make calls to the appropriate departments for further clarification. H was even able to provide a written statement so that I may be able to dispute the derogatory information being reported to the credit bureau. I would highly recommend Antoine to any member of ESFCU. His customer service was outstanding and he was very relatable.
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July 2023 by Chris Yelen
Outstanding service. I was so greatful to Ms. Aleta Lucas for figuring out a solution to a financial issue I had been exploring. Words cant express how greatful I feel. Thank you!!!!
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June 2023 by Estelle Combs
I have had the pleasure of banking with Educational Systems Federal Credit Union for over 20 years. The staff are always helpful, professional and very knowledgeable. If a question or situation arises, they will obtain the needed answers and get back to you promptly. This is a great financial institution! I would highly recommend them to everyone!
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June 2023 by Sara Mashack
I really enjoy coming to you bank, The teller are very friendly, they know me by name and that is very important to me. I love the excellent service your teller give to me. I appreciate the family that I have at the educational System federal Credit Union.
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June 2023 by noveen crosley
Everything was great, Nana was very helpful she met all my needs and answered all my questions.
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May 2023 by Patrice Moore
My experience was amazing. Went in for a replacement card and Antoine was amazing! The customer service was wonderful! I would highly recommend!
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May 2023 by Fred Sanford
Ms. Lucas, Sr. Member Svc Rep, was simple the best today. I appreciate her kindness, patience, assistance and professionalism.
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April 2023 by Lysandra Davis
Working with Nana was such a wonderful experience. I was in the branch finalizing a request for an auto loan. Nana greeted me and provided me with many options concerning my loan. She was very encouraging and had a pleasant disposition. While waiting for paperwork, she kept me updated so that I knew my wait wouldn't be much longer. This was such a welcoming and quick process. Thank you Nana and ESFCU.
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March 2023 by Maxine Worthy
Well pleased with the service I received from the Bowie branch. Customer Service Representative, Nana, went above and beyond her duties to help resolve my mobile app issue.
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March 2023 by Morgan Fulford
I was greeted immediately, and all my problems were sorted out fast. I was seriously considering finding another bank but the lady at the front desk helped me out so much that I decided to stay.
