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May 2023 by Oluchi Ozuzu
Usually have good customer service, however, they stop taking people before their actual closing time. I don’t understand how you can turn someone down for picking up their medicine and not offer any other alternative.
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April 2023 by Meaza A.
Reading the existing reviews about this CVS is really upsetting and disheartening. I have reached out to file a complaint to CVS, and have asked for follow up. I hope they take these complaints seriously, and start doing some customer service trainings and holding ppl accountable.I was in line at 1:27pm today, ready to pick up my prescriptions. I'm on a lot of medication and am at this CVS at least 1x a week. They aren't the friendliest but tolerable. They close everyday for lunch between 1:30-2:00pm. I had 3 minutes and there was one person at the register, and seemed to be almost done. There pharmacist was at the register and the tech (Jade) was behind her working on the computer. The pharmacist says to me, "I don't know if I can get to you", I tell her that "I am hopeful" it was 1:28pm at this point. The tech Jade comes to the register and says "you need to leave". I tell her "I don't like her tone" and Jade proceeds to tell me "I don't care"There you have it....Jade, pharmacy tech, customer service position at CVS doesn't care about being rude to customers. This seems to be a theme with this CVS.I will follow up on this review once someone from CVS reaches out to me.
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March 2023 by Araka Benton
This is a CVS pharmacy.Not a CVS store
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July 2022 by Stacey B.
I went to pick up prescriptions and had a question about a ready fill prescription that was supposed to be ready as well. I received a txt telling me it would be ready this date and it wasn't. The young man said they were closing in 15 minutes. I said 'ok' I have 15 minutes to ask the question, he said no. I walked away unsatisfied and feeling diminished as a customer. This is the 2nd CVS I have switched to due to rude customer service...is this the norm for CVS customer service?
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July 2022 by Sophie A.
Terrible. Late refills, failure to comply with the request for automatic refills. I definitely will be switching to another pharmacy.
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February 2022 by Susan R.
If I could give -0 I would. This is the worst pharmacy. They are lazy, rude and unprofessional Including the manager. They never get my prescription right and I have to push them to fix it. The girls are rude and speak to customers any kind of way. I hate coming to them and will transfer my prescription. It was better and cheaper when it was Target pharmacy. CVS doesn't care how you feel and how they treat you. Horrible.. do not waste your time here!!!
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December 2021 by Gwendolyn Benton
Lines are too long and store shirt staffed
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March 2021 by Kofi N.
I've been getting my medication from this pharmacy for years. But lately, the management has been lacking in professionalism and customer service. They can't even admit when they make mistakes and apologize. If I entrust someone with the responsibility of ensuring I receive the correct medications and dosages, and they are paid by both me and my insurance, I believe they can do it without making me feel like they're doing me any favors.
