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“Fast professional service. I handled my auto loan refinance online and then came inside this local branch to pick up my check. Quick and very efficient. Front desk staff was kind and helpful. The customer service representative was also very much helpful. I also appreciate the additional measurements they are taking with following the COVID 19 safety guidelines.I can definitely tell management is doing a great job with leading and educating, training staff. Navy Federal is my go to for all of my banking/financial/ business services needs. I would humbly like to suggest maybe adding water bottles in the lobby as a courtesy to customers. Even if they can’t drink inside the branch. (Masks on) Also maybe adding automative night lights outside for drive through. Keep up the great job.”
Credit Unions
Credit Unions
Credit Unions
“The first person, Debrea, I spoke to and took my application, was personable, professional and quite efficient. Carolina Carter was super knowledgeable and helpful with my closing as well as bringing to my attention the opportunity to transfer a high interest rate balance to a much lower interest rate! Both these individuals are true assets to the credit union!!”