-
May 2024 by Grant Hill
This place is a huge waste of time. I sought services from this venue not once, but twice, two days in a row, and during their hours of operation, yet they were closed both times. First arrival and attempt to get their help was later in the afternoon yesterday, today was early in the afternoon.... front door was locked, lights were on, but no one was inside of the office.... both times. There was no indication given online or at their location of any closing or break period, or some excuse for them to not have anyone in their office.... I don't appreciate having my time wasted. It's disrespectful, and doesn't exactly inspire me to want to continue doing business with them. Oh, and calling their direct line always eventually takes you to the company's main line for customer service; not their own, since no one's around to pick up the phone there. Left them a voice message; it never got returned. If there had been another branch that was closer to where I lived, I would have gone there instead, but this turned out to be the nearest one. Never again.
-
September 2023 by Dakota Sears
Looked nice from the outside. Got there at 3pm today and the doors were locked. Very frustrating I must say, didn't hold to the business hours. Spoke with the main line and they assured me this branched closed at 5pm
-
July 2023 by Carolyn Dickerson
Very satisfied with service and results.been customer 6 yrs.
-
April 2023 by Sheila O'Neal
Not sure what the point of this location is. Not open @11 am on a Friday?!?
-
January 2023 by Sola Ogunwumiju
The people at this location are friendly and professional. They treat me as a good customer.
-
October 2022 by Q. B.
I was helped promptly upon arrival. My expectations were met after speaking to an advisor.
-
May 2022 by Rahul Khianey
They're never open and never respond to calls or online messages to schedule appointments. Going to switch banks if the only local bank can't help me out for something that needs to be done in person.
-
May 2022 by Q. Brown
I was helped promptly upon arrival. My expectations were met after speaking to an advisor.
-
April 2022 by Josh Grover
Showed up yesterday, Thursday, at 945am to a locked door and nobody there. The sign on the door says they open at 9am. Google says they open at 9am. I called the "after hours" phone number listed on the door and that person said they're supposed to be open too. I finally left at 1010am. Reading other reviews, my experience wasn't an exception. Don't waste your time at this place. They may as well take the sign down.
-
April 2022 by Paul Bliss
Dennis earned my trust as a financial advisor many years ago. I am blessed to have a significant ## of holdings and when Schwab recruited him away from Capital One, it was a seamless transition. Schwab's investment products and services are superior to other firms that I have been with. He is a student of current financial trends - Financial Times, WallStreet Journal, Schwab and other research engines. He has helped me navigate through our ever changing financial timesSent via the Samsung Galaxy S® 6, an AT&T 4G LTE smartphone
-
May 2021 by Nic Botelho
Came to the branch at 1.30pm on Friday, door closed lights off. I called to make an appointment, went to voicemail. Very frustrating.
-
June 2020 by William Gutierrez
Came Monday around 4:30pm. Waited over an hour then left because I was not being helped. The gentleman ran out and said they don’t do Saturday appointments because they stay open till 7 or 8 regularly. Today I gave him another shot and came at 4:30pm again. Walk up to the door, and it’s locked and has a sign saying they’re closed.
